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Customer Service Representative up to $16.75 per hour

Company: Spectrum
Location: Rochester
Posted on: August 17, 2019

Job Description:

Client Reference Code: 243394

Please join us for our hiring event. Learn more about the role and speak with one of our recruiters.

You could walk away with a conditional offer the same day.

EVENT DATE: Every Single Tuesday

EVENT TIME: 1:00 PM - 4:00 PM

EVENT LOCATION: 5720 Bandel Rd NW, Rochester, MN 55901

Hiring for shifts working 3:30pm-12:00am (Midnight), days vary

What is the Customer Service Representative Video Repair role?

Are you ready for your next big opportunity? No matter your background, our representative training and mentoring programs can put you ahead of the curve on all the latest technology. Well help you develop skills to be comfortable in your role troubleshooting and resolving equipment issues, walking customers through fixes they can do themselves and initiating additional internal support teams when necessary. Its taking the knowledge youve gained and turning it into customer service wins. Your dedication and resourcefulness, paired with the strength of our leading suite of video products and services, keeps video services flowing smoothly and customers satisfied. Its a strong first step toward a long and rewarding career with Spectrum.

Its all about learning and growing

This may be a new road for you, but the journey is all mapped out. With plenty of dedicated peer and mentor support, our fully paid training programs shape Representatives into quick-thinking professionals. We can bring you up to speed on all the Spectrum video technology in about a month, helping you expertly navigate the system and troubleshoot like a pro. But the industry moves quickly. To stay on top of it, as products are updated, so are you, with regular training sessions. We want you to have everything you need to create a superior streamlined experience for your customers and yourself.

With a deliberate path to success

We know that the best people to lead are those who have been down the same road before. Most of our supervisors started as Representatives themselves, so they know exactly what kind of support youll need to grow into a successful associate and more. Get in on the ground floor with a Fortune 100 company and see how far you can go. Career progression is a very real and achievable goal.

The benefits are clear

In addition to the core benefits industry-leading retirement savings plans, comprehensive health care, paid training and time off we offer free Spectrum products and services, education assistance, child care discounts, and a selection of other programs to help support you and your family.

What do you need to get started?

Minimum requirements for the Customer Service Video Repair Representative are:

Ability to read, write, speak and understand English

Minimum Education needed:

--- High School Diploma or equivalent

Preferred Work Experience:

--- 6 months or more customer service representative experience

--- 1 year or more working with computers and multiple software applications

Are you ready to join our team?

Now that you know a little more about us, why not apply now?

Heads up! There is a brief assessment in the application. We recommend using a desktop computer or laptop in a distraction-free environment.

Job Code : CRP113 Rep 1, Cust Svc Video Repair Nonexempt

243394BR

Keywords: Spectrum, Rochester , Customer Service Representative up to $16.75 per hour, Sales , Rochester, Minnesota

Click here to apply!

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