Member Service Representative II

Company: 1st Community Credit Union
Location: West Salem
Posted on: May 16, 2022

Job Description:

Job Description1st Community Credit Union-West Salem is currently recruiting for a full time 30 hour Member Service Representative II. This position provides information on credit union products and services to members in accordance with credit union policies and procedures along with State and Federal rules and regulations. You would be the first contact our members have with our financial institution and generally will be the last to engage with them before they leave, so we look for individuals that have the ability to smile, initiate conversation and give them great member service. You would be expected to perform a variety of transactional services, assist our members with their daily transactional needs, educate and provide information on our products and services. After you learn the main transactional duties we will then introduce you to the account opening process. In this stage you will be trained to interview new members for our accounts and services, make sure that we've got all of the necessary documents and disclosures reviewed and signed and that you've provided them with additional products or services that they may benefit from. This position is for someone who has a great attention for detail, can multi task, use a computer, use a multi line phone system and enjoys working in the service industry.

Keywords: 1st Community Credit Union, Rochester , Member Service Representative II, Sales , West Salem, Minnesota