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Guest Service Representative *New Competitive Wage

Company: Treasure Island Resort & Casino
Location: Dakota
Posted on: January 15, 2022

Job Description:



SUMMARY: To provide guests with courteous service and property information.

- Welcome guests, answer questions and provide information and support to guests
- Maintain and service coat check, paging, wheelchair/scooter distribution, and lost and found ensuring proper documentation for all
- Be knowledgeable and provide guests with information regarding property-wide events and other property amenities
- Assist guests with issues, accept guest comment forms and forward to Guest Service Supervisor

- One (1) year hospitality or guest service experience
- Highly organized and ability to adapt quickly to changing priorities
- Excellent verbal and interpersonal communication skills
- Excellent problem solving skills
- Strong computer skills Microsoft (Word, Excel and Outlook) and Windows

- High School Diploma/GED or equivalent experience

- Four reasons why our Team Members have chosen to stick around for 20+ years!-

o The People amazing to work with and to take care of.
o The Benefits affordable health coverage, no cost on-site clinic, 401(k) and match and so much more.
o The Career well-paying opportunities to develop and grow with or without a degree.
o The Little Things Length of Service Award, Team Member of the Month (WAVE of Excellence) Program, random free meals & ice cream, Holiday food vouchers, Team Member parties, discounts on fuel at Dakota Station, discounts throughout the property and more!

Keywords: Treasure Island Resort & Casino, Rochester , Guest Service Representative *New Competitive Wage, Sales , Dakota, Minnesota

Click here to apply!

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