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Guest Service Representative

Company: SpringHill Suites
Location: Rochester
Posted on: November 22, 2021

Job Description:

Whatever it takes! TPI Hospitality, Minnesota's largest and most respected hospitality company, is seeking fun, energetic, service-oriented Guest Service Representatives to staff our hotel front desk. The ideal candidate for this position is detail-oriented and takes pride in providing a memorable experience for every guest. The Guest Service Representative position offers an opportunity to work alongside a group of professional, hard-working energetic people who are all empowered to do whatever it takes to deliver an exceptional guest experience. TPI offers an attractive benefit package including medical, dental, and life insurance, paid time off (PTO) and holiday pay, a 401k plan, discounts on meals and associate rates at hotels around the world, and a tuition discount. If you enjoy being recognized for a job well done and want to work with a great team, apply today!Essential Job Expectations:Hold yourself accountable for achieving established guest service standardsHold yourself accountable for exceeding every guest's expectationsWork closely with your supervisor to achieve or exceed expectationsClearly understand and hold yourself accountable for the expectations of the Guest Service Representative positionTreat the hotel as if it was your ownAssist in providing a safe, healthy environment for all guests and fellow associatesAssure that your daily actions reflect TPI's nine core valuesWhy TPI Hospitality?Industry-leading tenureEmpowerment to create success for yourself and those around youWe are a growing company with multiple new projects underwayWith almost 40 hotels and restaurants located throughout the Twin Cities and greater southern Minnesota, TPI associates enjoy more opportunities for advancement or transferChosen as an eight-time Best Places to work nominee

Keywords: SpringHill Suites, Rochester , Guest Service Representative, Sales , Rochester, Minnesota

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