RochesterMNRecruiter
the smart solution for Rochester jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Rochester
Posted on: January 12, 2019

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference agent id code MJOLWendyC on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Rochester , Inbound Travel Consultant, Professions , Rochester, Minnesota

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


PTP CDL-A Drivers - Home Weekly - Average 70K Annual with Be
Description: PTP CDL-A Drivers About Employer Employer Services is the private fleet for Ashley Furniture Industries, Inc., the largest manufacturer of furniture in the world. Established in 1945, Ashley offers one (more...)
Company: Ashley Distribution
Location: La Crosse
Posted on: 01/22/2019

Journeyman Electricians $$1000 Hiring Bonus
Description: Top pay for local work Immediate need for Journeyman and Apprentice Electricians for local solar projects. Work includes running conduit, pulling wire, setting inverters, wire terminations, etc. Journeymen (more...)
Company: PeopleReady
Location: Rochester
Posted on: 01/22/2019

Class A CDL Truck Driver - LTL (Rochester,MN)
Description: ONE OF OUR BEST SEATS IS RIGHT HERETrue, we don't manufacture the driver's seat, but it's still one of the very finest we have to offer.In the driver's seat of our LTL Fleet:Take loads from distribution (more...)
Company: Ashley
Location: Rochester
Posted on: 01/22/2019


Ready Mix Truck Drivers
Description: Ready Mix Truck Drivers American Materials L.L.C., a respected leader inthe ready mixed concrete industry,
Company: American Materials LLC
Location: Eau Claire
Posted on: 01/22/2019

Company CDL-A Truck Driver - Solo, Team & Trainees - La Crosse
Description: Back Your Success with an Industry Leader br br 800-933-6442 br SEARCH JOBS br br Tyson Foods is announcing their largest pay increase ever for CDL-A professionals - up to 15 increase for (more...)
Company: Tyson Foods
Location: La Crosse
Posted on: 01/22/2019

Student Truck Driver Get your CDL in as little as 3 weeks at Swift Academy!
Description: Start a new career in just 3 weeks for one of the fastest growing industries in America. Earn your CDL in just 3 weeks with the Swift Driving Academy. At Swift, you'll be trained on every aspect of truck (more...)
Company: Swift Transportation
Location: Eau Claire
Posted on: 01/22/2019

CDL A Company Driver - No Forced Dispatch!
Description: Truck Driver Benefits br br Medical/Dental, and 401K br Paid vacation br Paid orientation br No forced dispatch br No-touch freight br No hazmat br Cell phone reimbursement (more...)
Company: Poly Trucking
Location: Chanhassen
Posted on: 01/22/2019

TRUCK DRIVING: TEAMS EARN $250,000/YR ON AVERAGE
Description: U.S. Xpress is proud to offer team OTR drivers HIGH CPM PAY MONTHLY MILEAGE BONUS STAY OUT 45 DAYS EXTRA MILEAGE PAY 125,000/yr per Driver 4 YEARS 500K PER DRIVER This GREAT opportunity (more...)
Company: US Xpress Inc
Location: Rochester
Posted on: 01/22/2019

CDL-A Trainers Needed!
Description: Total Transportation is now looking for CDL-A Trainers br br 2,500 Sign on Bonus Job Details: br br CDL-A Training br Salary
Company: Total Transportation of Mississippi, LLC
Location: Eau Claire
Posted on: 01/22/2019

Cardiac Cath Lab Technician
Description: Cath Lab Technicians AART, RCIS Locum Tenens Travel Assignments br The HCEN Client Staffing Agencies have made it a special request forNationwide opportunities br Looking for that perfect Cath (more...)
Company: Travel HealthCare Jobs
Location: Rochester
Posted on: 01/22/2019

Log In or Create An Account

Get the latest Minnesota jobs by following @recnetMN on Twitter!

Rochester RSS job feeds