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Network Technician - 1st Shift

Company: Innovance
Location: Albert Lea
Posted on: May 16, 2022

Job Description:

Description:
Location: Innovance Inc (Lou-Rich, Almco), Albert Lea, MN
Shift: 1st Shift Status: Non-Exempt Hourly Type: Full-time

Position Description:
A Network Technician is an entry level position that involves on-site work troubleshooting desktop issues, basic networking problems and implementing solutions for our clients. The company provides free training for all work required but a Network Technician applicant should have at least a small amount of experience with some of following issues:
ESSENTIAL FUNCTIONS FOR A NETWORK TECHNICIAN:
Basic Microsoft Exchange Troubleshooting
Basic PC Maintenance
Desktop OS install and new machine setup
Desktop troubleshooting
Domain password reset
Installation of Third-Party applications
Mobile device email set up & troubleshooting
Microsoft Office installs & product activation
Network troubleshooting
Office 365 user set up
Printer issues and installs
Troubleshooting 3rd party applications
Virus and malware removal
SQL
Process improvement
Problem solving
Lead some User IT training
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We offer the following: --- Medical & Short-Term Disability- Low premium rates --- HRA - 100% Employer Contribution, helps pay medical deductible --- Free Clinic - For covered employees and their dependents --- Long Term Disability & Life Insurance - 100% Employer Paid --- Personal Time Off - We let you use before you accrue --- Tuition Reimbursement - Up to $4,000 per year --- Paid Holidays - Eligible on 1st day of employment --- 401K and ESOP - Stock ownership retirement funds are invested for you with no contribution from employee --- Profit Sharing - Share the company's profit --- $2.00 Shift Premium for 2nd shift positions --- Clean and safe work environment. (MNSHARP Approved Worksites) --- Non-Union (Employee Owned)

Requirements:

Qualifications:

A Network Technician needs effective interpersonal and communication skills to interact with a wide range of users having different levels of computer expertise
Punctual performance and time management skills
Professional interaction with business customers
High level of focus and professionalism
A Network Technician must be able to work in a team setting as well as effectively prioritize workload to complete solo.
Must have a high school diploma or equivalent.
Must pass a pre-employment screening. Which includes a DOT Driving screen and drug screen.
Must a valid driver's license, clean driving history, and be able to transport self to various customer locations. Business locations are generally located within 15 minutes-3 hours of the office location.
1-2 years desktop/basic network troubleshooting experience and/or equivalent technical training

PI176592244

Keywords: Innovance, Rochester , Network Technician - 1st Shift, Professions , Albert Lea, Minnesota

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