RochesterMNRecruiter Since 2001
the smart solution for Rochester jobs

Desktop Support Technician

Company: Creative Financial Staffing
Location: Sparta
Posted on: May 5, 2021

Job Description:

Desktop SupportABOUT THE COMPANYOur client is a leading manufacturing organization and are looking to hire a Desktop Support Analyst immediately. They offer a generous benefits package, above market pay, and a great culture. With a large and growing accounting and finance team, there is significant opportunity for growth and advancement within the department. This is a collaborative culture where you will be exposed to several different business unit functions and have the opportunity to dictate your career!Responsibilities of the Desktop Support Analyst:* Monitors network and infrastructure settings, alarms, and connectivity as a line of defense against outages system wide and isolated occurrences* Troubleshoot, test, and repair malfunctioning software applications and hardware configurations* Performs remote troubleshooting of PC LAN and Cloud based systems, identifying problems through a trouble ticket system and providing solutions or escalating the trouble ticket* Communicates the status of outage events with management and records interactions with internal clients* Basic understanding of Enterprise Networking standards and principles* Basic knowledge of desktop computer hardware and software used to troubleshoot and analyze network performance* Perform remote MAC's on an enterprise level system* Administer system permissions within the networkPreferred Qualifications of the Desktop Support Analyst:* 2 year degree in Information Technology, Information Systems, or related field* 2+ years of Tier I and/or Tier II Help Desk Support* Experience with Citrix, Cisco, and VMWare* Call Center, Desktop Support, Help Desk or related experience in a high volume, remote environment* Ability to meet deadlines and provide updates* Knowledge of Microsoft 7 and remote log-in applications* Excellent written and verbal communication skills

Keywords: Creative Financial Staffing, Rochester , Desktop Support Technician, Professions , Sparta, Minnesota

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Minnesota jobs by following @recnetMN on Twitter!

Rochester RSS job feeds