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Home Solutions Advisor

Company: Tonna Mechanical, Inc.
Location: Rochester
Posted on: August 13, 2019

Job Description:

Tonna is proud to be family owned and operated for over 40 years. We are GROWING! We are currently looking for a Home Solutions Advisor. This exciting position gives you the opportunity to provide solutions to our customer's comfort, health and safety needs in their home by utilizing our industry leading products and services including residential HVAC, air quality, Aeroseal duct sealing, duct cleaning & radon mitigation. Essential Job Duties of the Home Solutions Advisor:-- Drive new sales for the company in a professional manner consistent with the company's integrity and customer-care standards.-- Determine needs and then provide solutions that solve the customer's issues and generate a high rate of referral-based sales.-- Present a proposal at the Customers' home, always present the proposal in person, never mail or fax this to the customer.-- Perform sales presentations, as outlined in company selling process, using approved company presentation materials and methods. -- Offer financing on all proposals.-- Educate potential customers on value: Inform customers of all special promotions, the benefits of high efficiency equipment and optional equipment and products. -- Refine communication skills and improve customer satisfaction processes.-- Keep appointments with customers as scheduled.-- Additional duties that are incidental to and in conjunction with a Home Solutions Advisor's own sales or solicitations including transferring all required information / communications after the call based on company process standards. This includes all pictures of the job and all necessary notes, drawings etc., to adequately communicate the job to the operations department in order for them to make the perfect installation; completing required sales reporting; being available to answer questions that may arise; and returning to completed jobs for quality checks, plant referral seeds and hang door hangers, pick up yard sign-- Follow company procedures for generating referrals.-- Participate in weekly sales meetings.-- Know how to establish customer rapport to sell the right products and services.-- Understand your sales criteria and hold yourself accountable for exceeding revenue goals.-- Show yourself as professional and knowledgeable to win new referrals and repeat business.-- Work alongside customer service and dispatch to ensure overall success of the business.-- Participate actively in all training exercises, morning meetings and retreats.-- Highly organized with exceptional follow-through abilities.-- Strong verbal and written communications.-- Passionate about Tonna and loves the brand.-- High integrity with advanced social skills and ability to make solid connections.-- Strong desires to be a better technician tomorrow than you are today.-- Outgoing personality that blends well with a fast-paced, goal-driven environment.-- Competitive individual contributor who also loves to win as a team.-- Highly motivated, self-starter who's flexible and has a great attitude on life. BenefitsCompetitive Salary Plus Generous CommissionsHealth Insurance401K with company matchYear End Profit Sharing Bonus ProgramVacation & Holiday PayCompany VehicleCompany I-pad and cell phone, Mobile Dispatching SoftwareFocus on continued education and developmentRelocation expenses to be considered

Keywords: Tonna Mechanical, Inc., Rochester , Home Solutions Advisor, Other , Rochester, Minnesota

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