RochesterMNRecruiter
the smart solution for Rochester jobs

MyShop Captain, Full Time: Apache Mall

Company: Macys.com
Location: Rochester
Posted on: May 17, 2019

Job Description:

MyShop Captain, Full Time: Apache Mall Job Overview: The MyShop Captain is an exceptional Associate - one who prioritizes the customer experience above all else. The MyShop Captain is a merchandise expert, knowledgeable in current trends, merchandise selection and availability. The MyShop Captain knows how to turn a browser into a buyer, utilizing product knowledge and finding out how best to serve a customer's wants and needs. The MyShop Captain acts as a customer satisfaction role model for coworkers and peers, creating a memorable experience for each and every one of their customers. Guide the team to maintain high customer readiness and service standards at all times. As an advocate for the customer, communicates customer feedback and expectations to store and district leadership. Perform other duties as necessary. Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. Essential Functions: - Serves as role model for peers and mentor for new hires on Product Knowledge, My Client, use of mobile devices and MAGIC Selling Behaviors to generate incremental sales. - Develops repeat business using My Client to regularly communicate upcoming events, new merchandise receipts and product replenishment to generate incremental sales, whether the client is in the store or not. - Provide an exceptional customer experience by ensuring the customer is always the priority. - Acknowledge customers in a friendly and helpful manner. - Drive sales by consistently demonstrating exceptional Selling Skills. - Motivate team to ensure that individual, Shop and Store goals and priorities are being met and properly balanced. - Be proficient in POS and MPOS systems including Search and Send, My Client and Macy's shopping app. - Proactive in assisting customers who are using mobile devices to shop and compare, whether Macy's devices or their own. - Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary. - Empower team to assist in all aspects of fulfillment to service customer needs. - Maintain high customer readiness standards by delivering a clean, neat, easy to shop store environment. - Maintain department recovery standards; including fitting room go backs to standard, if applicable. - Ensure shortage prevention initiatives are executed. - Perform these functions in an efficient manner, as directed by the Supervisor. - Regular, dependable attendance and punctuality. Qualifications: Education/Experience: - No specific educational accomplishments are necessary. - Previous management experience preferred. Communications Skills: - Effective verbal, written and communication skills. - Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Mathematical Skills: - Basic math functions such as addition, subtraction, multiplication, and division. - Able to use a calculator. Reasoning Ability: - Self-starter, able to work independently and as part of a team & must have good time management skills. Physical Demands: - This position involves constant moving and standing. - Involves standing for at least two consecutive hours. - Involves lifting at least 30 lbs. - May occasionally involve reaching, stooping, kneeling, crouching and climbing ladders. - May involve reaching above eye level. - Involves close vision color vision, depth perception, and focus adjustment. Other Skills: - Ability to collaborate and function as a member of a team. - Must possess a strong sense of urgency. - Should be comfortable with the use of computers and frequent use of RF equipment. Work Hours: - Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. United States-Minnesota-Rochester Non-Commissioned Sales

Keywords: Macys.com, Rochester , MyShop Captain, Full Time: Apache Mall, Other , Rochester, Minnesota

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Mommy Jobs Online - Find Work At Home Pre-screened Jobs
Description: Now hiring remote contractor employees for PT and FT positions Mommy Jobs Online would like for you to become a registered member to access our pre-screened legitimate work at home job resources to (more...)
Company: Mommy Jobs Online
Location: Eden Prairie
Posted on: 05/28/2019

Regional CDL A Truck Driver
Description: Join West Side Transport to continue your wonderful career as a Class A CDL Truck Driver by choosing our Regional position. As a Regional Driver,
Company: West Side Transport
Location: Rochester
Posted on: 05/28/2019

General Transcriber
Description: Individuals who can transcribe audio content of financial results conferences, medical training seminars, group project meetings and other general business meetings.
Company: Mommy Jobs Online
Location: Rochester
Posted on: 05/28/2019


Dental Treatment Coordinator
Description: Overview Affordable Dentures Implants is looking for an experienced Treatment Coordinator. 1,500 Sign-on Bonus At an Affordable Dentures Implants practice you will play a vital role in changing the (more...)
Company: Affordable Dentures
Location: Rochester
Posted on: 05/28/2019

Admin Office/Healthcare
Description: Seeking homeworkers for solid healthcare company. No cold calling/telemarketing
Company: Ameriplan
Location: La Crosse
Posted on: 05/28/2019

Travel Cath Lab RN, Northern Wisconsin
Description: Travel Cath Lab RN Northern Wisconsin br Location: nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbspNorthern Wisconsin br Start Date: nbsp nbsp nbsp nbsp nbsp nbsp nbsp5/24/2019 br Shift Details: nbsp (more...)
Company: Triage Staffing
Location: Eau Claire
Posted on: 05/28/2019

Real Estate Associate - License Required
Description: You may have seen our signs or heard good things about how we do business, but here is what you really need to know about Keller Williams Realty. We are 100 dedicated to helping you build your real estate (more...)
Company: Keller Williams Realty
Location: Rochester
Posted on: 05/28/2019

Regional 10-4 Class A Truck Driver
Description: West Side Transport is redefining Regional by doubling your home time without compromising your pay. How is this done With advanced pre-plans on routine freight
Company: West Side Transport
Location: La Crosse
Posted on: 05/28/2019

Night shift jobs drive with LYFT make in your first month guaranteed
Description: What is Lyft Lyft matches
Company: lyft
Location: Mayer
Posted on: 05/28/2019

hairdresser
Description: Stylist br At Great Clips, we know that stylists like you are most happy when they're cutting hair, so at a Great Clips salon, that's exactly what you get to do Want to be the best stylist in town (more...)
Company: Great Clips
Location: La Crosse
Posted on: 05/28/2019

Log In or Create An Account

Get the latest Minnesota jobs by following @recnetMN on Twitter!

Rochester RSS job feeds