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Auto Center Service Advisor - Part Time - Rochester

Company: Fleet Farm
Location: Rochester
Posted on: November 9, 2018

Job Description:

Auto Center Service Advisors work with customers to determine their vehicle needs and services requested; verifying warranty coverage; developing estimates; creating repair orders and maintaining excellent customer rapport. Customer courtesy is essential to this position. Auto Service Center hours are 7am - 6pm Monday through Saturday and 8am - 6pm on Sunday, except Fargo, ND is open 12pm - 6pm on Sundays. Auto Center Service Advisors are responsible for:

  • Greeting and assisting all customers on the front line of the business.
  • Serving as a contact between service technicians and our customers.
  • Developing service estimates for necessary work needed on customers' vehicles.
  • Scheduling customer appointments while maximizing our service technicians' schedules.
  • Accurately completing all customer work orders and inspections of vehicles.
  • Communicating any additional vehicle/safety problems to the customer.
  • Establishing a working knowledge of automotive repairs.
  • Be able and willing to complete some automotive maintenance/repairs to assist the technicians.
  • Always making sure safety is a priority. Job Requirements for this position are:
    • Possess a valid driver's license.
    • Have good organization skills.
    • Ability to add, subtract, multiply, and divide in all units of measure.
    • Be familiar with basic computer functions.
    • Possess strong interpersonal and communication skills.
    • Have a positive, friendly and outgoing personality.
    • Desire to work with the public.
    • Must be dependable, honest, courteous and self-motivated.
    • Must be available to work a rotating schedule including every other weekend and occasional holidays.
    • Prior experience in an auto service repair facility is preferred; however, training will be provided.
    • ASE Certification is preferred but not required If you have a customer first attitude and meet the qualifications listed above, possess a can do work ethic and have a desire to progress in your career in the automotive service industry, please apply today! Enjoy Great Benefits, Unlimited Earning Potential Incentive Programs and Growth Opportunities

      Keywords: Fleet Farm, Rochester , Auto Center Service Advisor - Part Time - Rochester, Other , Rochester, Minnesota

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