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Auto Center Service Advisor - Part Time

Company: Mills Fleet Farm
Location: Rochester
Posted on: September 9, 2018

Job Description:

Auto Center Service Advisors work with customers to determine their vehicle needs and services requested; verifying warranty coverage; developing estimates; creating repair orders and maintaining excellent customer rapport. Customer courtesy is essential to this position.

Auto Service Center hours are 7am 6pm Monday through Saturday and 8am - 6pm on Sunday, except Fargo, ND is open 12pm 6pm on Sundays.

Auto Center Service Advisors are responsible for:


  • Greeting and assisting all customers on the front line of the business.
  • Serving as a contact between service technicians and our customers.
  • Developing service estimates for necessary work needed on customers vehicles.
  • Scheduling customer appointments while maximizing our service technicians schedules.
  • Accurately completing all customer work orders and inspections of vehicles.
  • Communicating any additional vehicle/safety problems to the customer.
  • Establishing a working knowledge of automotive repairs.
  • Be able and willing to complete some automotive maintenance/repairs to assist the technicians.
  • Always making sure safety is a priority.

    Job Requirements for this position are:


    • Possess a valid drivers license.
    • Have good organization skills.
    • Ability to add, subtract, multiply, and divide in all units of measure.
    • Be familiar with basic computer functions.
    • Possess strong interpersonal and communication skills.
    • Have a positive, friendly and outgoing personality.
    • Desire to work with the public.
    • Must be dependable, honest, courteous and self-motivated.
    • Must be available to work a rotating schedule including every other weekend and occasional holidays.
    • Prior experience in an auto service repair facility is preferred; however, training will be provided.
    • ASE Certification is preferred but not required

      Note: To apply for this job, submit your application by clicking on the Apply Now button on this page

      Keywords: Mills Fleet Farm, Rochester , Auto Center Service Advisor - Part Time, Other , Rochester, Minnesota

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