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Remote Call Center Associate

Company: VirtualVocations
Location: Rochester
Posted on: October 29, 2024

Job Description:

A company is looking for a Remote Call Center Associate to handle inbound customer inquiries and provide exceptional service.



Key Responsibilities:

Answer high-volume inbound calls and assist with savings card activations
Utilize training and resources to address patient and healthcare professional inquiries
Meet performance goals and adhere to work schedule and attendance policies


Required Qualifications and Education:

High School Diploma or equivalent required
1-2 years of customer service experience required, with a minimum of 6 months in a call center
Dedicated home workspace free of distractions
Established home internet connectivity with specified minimum speeds
Ability to troubleshoot own devices and connectivity issues

Keywords: VirtualVocations, Rochester , Remote Call Center Associate, Other , Rochester, Minnesota

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