Associate Personal Banker Rochester MN (Northwest)
Company: Wells Fargo
Location: Rochester
Posted on: November 18, 2023
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Job Description:
Why Wells Fargo:
Are you ready for the next step in your career? This is where it
begins - at a company known for our "Well Life" approach to
supporting employees' career aspirations, work-life balance, and
mental and physical health. We ranked #2 on the 2023 LinkedIn Top
Companies list - and #1 among financial services companies - as the
best workplace "to grow your career" in the U.S. We're especially
proud of our tangible, meaningful commitment to diversity, equity,
and inclusion in the workplace. When it comes to employees'
financial health, we offer competitive salaries and generous
benefits package. Apply today.
About this role:
Wells Fargo is seeking an Associate Personal Banker (SAFE) for
Branch Banking as part of the Consumer and Small Business Banking
division. Learn more about the career areas and business divisions
at wellsfargojobs.com .
In this role you will:
Participate in delivery of exceptional customer experience by
building relationships through proactive outreach as well as
proposing appropriate products, services, and digital solutions to
help customers succeed financially
Assist customers with basic requests related to opening new
accounts, completing service requests, and submitting credit
applications
Receive direction from managers and exercise judgement within
defined policies and procedures
Develop understanding of bank products and services to connect to
customers' needs
Interact with customers to demonstrate care and build
relationships
Provide appropriate options for bank products and services to
customer
Refer customers' financial needs to other bankers and partners as
needed
This SAFE position has customer contact and job duties which may
include the offering/negotiating of terms and/or taking an
application for a dwelling secured transaction
As such, this position requires compliance with the SAFE Mortgage
Licensing Act of 2008 and all related regulations
Ongoing employment is contingent upon meeting all such
requirements, including acceptable background investigation
results
Individuals in a SAFE position also must meet the Loan Originator
requirements under Regulation Z (LO) outlined in the job
expectations below
Required Qualifications:
Desired Qualifications:
Customer service focus with experience handling complex
transactions across multiple systems
Experience proactively engaging with customers through outreach via
phone or email
Ability to educate and connect customer to technology and share the
value of mobile banking options
Ability to help customers succeed financially by offering
introductions to additional team members as appropriate
Experience working with others on a team to meet customer needs
Experience fostering and developing strong customer
relationships
Ability to build strong relationships with internal partners
Ability to follow policies, procedures, and regulations
Ability to identify potential fraud/risky accounts and take
appropriate action to prevent loss
Ability to interact with integrity and professionalism with
customers and team members
Relevant military experience including working with military
protocol and instructions, enlisted evaluations, officer/leadership
reporting
Relevant military experience including working in personnel
benefits management, processing military personnel orders or
transitions, wartime readiness operations, human resources or
military recruiting
Proficient with proactively sourcing, acquiring, building, and
maintaining relationships with customers and colleagues
Support customers and employees in resolving or escalating concerns
or complaints
Job Expectations:
Ability to work weekends and holidays as needed or scheduled
Maintains cash drawer, cash handling and balancing and spends time
completing service-related tasks as needed
This position requires SAFE registration at the time of employment.
Wells Fargo will initiate the SAFE registration process immediately
after your employment start date. The Nationwide Mortgage Licensing
System (NMLS) website
(http://fedregistry.nationwidelicensingsystem.org ) provides the
MU4R questions and registration required for employment in this
position
Individuals in Loan Originator (LO) positions must meet the
Consumer Financial Protection Bureau qualification requirements and
comply with related Wells Fargo policies. The LO qualification
requirements include meeting applicable financial responsibility,
character, general financial fitness and criminal background
standards. A current credit report will be used to assess your
financial responsibility and credit fitness, however, a credit
score is not included as part of the evaluation. Successful
candidates must also meet ongoing regulatory requirements including
additional screening, if necessary
This position is not eligible for Visa sponsorship
Posting Location:
3360 55th St. NW
Rochester, MN 55901
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in
the workplace; accordingly, we welcome applications for employment
from all qualified candidates, regardless of race, color, gender,
national origin, religion, age, sexual orientation, gender
identity, gender expression, genetic information, individuals with
disabilities, pregnancy, marital status, status as a protected
veteran or any other status protected by applicable law.
Employees support our focus on building strong customer
relationships balanced with a strong risk mitigating and
compliance-driven culture which firmly establishes those
disciplines as critical to the success of our customers and
company. They are accountable for execution of all applicable risk
programs (Credit, Market, Financial Crimes, Operational, Regulatory
Compliance), which includes effectively following and adhering to
applicable Wells Fargo policies and procedures, appropriately
fulfilling risk and compliance obligations, timely and effective
escalation and remediation of issues, and making sound risk
decisions. There is emphasis on proactive monitoring, governance,
risk identification and escalation, as well as making sound risk
decisions commensurate with the business unit's risk appetite and
all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, status as a protected veteran, or any
other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications
for employment are encouraged from all qualified candidates,
including women, persons with disabilities, aboriginal peoples and
visible minorities. Accommodation for applicants with disabilities
is available upon request in connection with the recruitment
process.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug
and Alcohol Policy to learn more.
Company: WELLS FARGO BANK
Req Number: R-315587
Updated: Mon Oct 30 00:00:00 UTC 2023
Location: ROCHESTER,Minnesota
Keywords: Wells Fargo, Rochester , Associate Personal Banker Rochester MN (Northwest), Other , Rochester, Minnesota
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