CSR (Remote) Customer Service Representative $37-$40
Company: General Dynamics USA
Posted on: January 27, 2023
This position is responsible for the handling of all in bound and
outbound customer service calls and emails for our
various client brands. The person will use their exceptional skills
to handle all positive or negative responses from
consumers on a daily, weekly, and monthly basis. The position is
required to be local and working from our corporate
headquarters in Westlake Village, CA. A remote position will be
considered for an ideal candidate.
Use your exceptional skills in, problem solving, de-escalation and
rapport building with our customers. We value our
customers above everything and we need to have like-minded
individuals who can be the connection to our customers. (link
removed)> All our brands are fitness and supplementation so an
ideal candidate would have interests in health and nutrition,
Ability to handle upwards of 75 inbound inquiries a day both email,
phone, live chat
Have excellent over the phone presence
Ability to coherently and clearly communicate via email
Computer and Microsoft proficient
Ability to multitask
As needed, coordinate activities and resources between
cross-functional teams, including sales, marketing,
production, operations, finance, and senior management
Attend and participate in team meetings, training seminars
A team player who is collaborative and a desire to constantly
challenge themselves to be better
Supplementation and Fitness industry knowledge/experience a
Strong phone skills
Self motivator with proven phone skills
Strong communication and relationship/partnering skills
Ability to learn and contribute quickly
Demonstrated ability to multi-task and succeed in fast paced,
Ability to analyze potential opportunities and program
effectiveness and or inefficiencies and communicate
potential solutions to management
Competent in MS Office products including Excel and Power Point.
Solid Excel spreadsheet capabilities.
Most importantly, strong consistent work ethic with a willingness
Competitive hourly pay of $15 to $25 an hr. (depending on
experience), plus yearly bonus. If you reside in the Westlake
Village, CA you will also have full access to a full gym and
supplements. No relocation expenses are available for this
Bowleg Media also offers a casual work environment and is known for
taking care of our employees. We are a fast-
growing company with a tremendous amount of upward mobility. Get in
on the ground floor and grow with us. Bowleg
Media is an equal opportunity employer.
Please respond with resume and cover letter stating why you are the
right candidate based on above qualifications.
Email Dave Neeley to apply.
Keywords: General Dynamics USA, Rochester , CSR (Remote) Customer Service Representative $37-$40, Other , Austin, Minnesota
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