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Part-Time Field Interviewer

Company: Headway Workforce Solutions
Location: Rochester
Posted on: January 25, 2023

Job Description:

On behalf of our client, Headway Workforce Solutions is currently seeking Field Interviewers. As a Field Interviewer, you will conduct 20-minute, face-to-face, structured interviews with residents in nursing facilities and residential care facilities using an Android tablet device. The pay for this position is $22.25 per hour.Responsibilities of a Field Interviewer:Be available between 8:30 am to 5:00 pm during assignments. Actual hours worked will vary.Using a tablet computer, conduct 20-minute, structured interviews.Be punctual, work independently, and remain neutral when conducting interviews.Keep organized records of interviews and update respondent status daily (e.G., completed interviews, refusals, etc.).Upload (sync) your completed interviews and other updates daily.Build positive relationships with customers and comprehend customer feedback.Comply with confidentiality, federal HIPAA regulations, and adhere to data security requirements.Utilize personal cell phone and email address to regularly be in touch with Vital Research.All other duties as assignedQualifications & Requirements:Provide proof of full vaccination for COVID prior to the start of employment.Comfort interacting with older adults, and others with physical and/or other disabilities.Demonstrate concern and sensitivity to issues of disability, illness, and communication challenges.Must be able to work independently and as part of a team.Strong organization, time management, and interpersonal skills with the ability to communicate skillfully and in a timely manner via email, phone, and in-person.Must have a private desktop or laptop computer, reliable wireless Internet, and printer to be able to print from home.Proficient with email, uploading/downloading files, Internet use, and troubleshooting possible technical glitches.Ability to read, type, and record responses accurately on a handheld tablet computer (e.G., Kindle, iPad) with a touchscreen.Ability to follow structured protocols to comply with confidentiality and federal HIPAA regulations.Must have own reliable transportation, with valid driver license and automobile insurance.Adhere to a business casual dress code and other personal requirements.Preferred Qualifications:Familiarity with older adults, nursing homes, residential care, or adult day care centers preferred.Interviewing experience preferred.All offers of employment are conditioned on completing a background check, fingerprinting, participating in possible testing requirements (e.G., Covid-19), meeting Covid-19 vaccine policy requirements, and using designated personal protective equipment (PPE) when required.Additional Information:Travel:Extensive driving is required for this position. Interviewers are assigned to facilities within a 90-mile radius of their home.Training:Training will be the week of February 13, 2023.At training, Field Interviewers participate in a combination of classroom, virtual, and field-based training to receive instruction on how to conduct face-to-face interviews.Schedule:This is a part-time, temporary position. Days are Monday through Friday, 8:30 a.M. to 5 p.M. The number of work hours will vary (approximately 20-30 hours each week).Pay:$22.25 per hourMileage reimbursementPhysical Requirements:The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, individuals are regularly required to talk and hear to conduct face-to-face interviews with residents. Staff are continuously required to stand; walk; kneel; use repetitive hands to finger, handle or feel; and reach with hands and arms for up to eight hours each day.This position requires the ability to occasionally lift office products and supplies, up to 10 pounds. Interviewers must always carry all materials on their person.About Headway Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract-based integrated services and national staffing solutions. Passionate about our work and dedicated to our clients, we are committed to exceeding expectations in the human capital service sector. To learn more about us visit: www.Headwaywfs.ComHeadway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs and benefits.Two years of experience interviewing or in customer service Both English and Spanish fluency a plus Exceptional reading, verbal, and listening skills with the ability to multi-task The ability to speak with Respondents using a tablet and keyboard to record responses Willingness to work in-person to locate selected households/Respondents and schedule appointments and conduct interviews adults and children when they cannot be completed by phone Courteous with good communication skills and "people" skills Positive and self-motivated demeanor Prior Field Research/Interviewing experience a plus

Keywords: Headway Workforce Solutions, Rochester , Part-Time Field Interviewer, Other , Rochester, Minnesota

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