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Care Team Assistant

Company: Mayo Clinic Hospital-Saint Mary's (Rochester, Minn
Location: Rochester
Posted on: August 7, 2022

Job Description:

Job Title

Care Team Assistant


Tricia Harding




The Care Team Assistant (CTA) provides organizational, receptionist, and clerical support to outpatient care units and the health care team. The CTA communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care. The CTA functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources. The CTA carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities. The CTA supports the healthcare team by anticipating and responding to team requests and patient needs. Initiates a quick registration process for ED patients, facilitates patient admissions, responsible for the tracking and movement of patients through the ED, enters admission orders into the electronic medical record and accurately enters patient admissions/discharges in the electronic environment, and coordinates patient follow-up appointments by either using the MSS scheduling system/calling the specific area or obtains proper contact information for patients.

Exemption Status


Job Posting Number


Hours/Pay Period


Schedule Details

Possible FTE and schedules -

1: 0.6 FTE - 2 shifts

2: 0.7 FTE - 1, 1, 1, and 2 shifts

3: 0.85 FTE - 1, 1, 1, 1

4: 0.9 FTE - 1, 1, 0

5: 0.9 FTE - 1, 0, 1

6: 0.9 FTE - 1

Compensation Detail

$19.52 - 27.38/ hour

Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Job Posting Category

Office Support, Patient Care


High school diploma or equivalent required.
Successful completion of college or vocational school Health Unit Coordinator Program, Medical Assistant, or comparable experience required.
Basic knowledge of computer systems and strong keyboarding skills (i.e., Windows-based applications, LAN use, and intranet/internet use) required.

Additional Qualifications

Excellent written and oral communication skills, mature judgment, and strong interpersonal skills for interactions with patients, nursing, physicians, and external calls/requests is needed.
Requires the ability to assertively pursue information and to function independently.
Requires the ability to handle multiple demands at short notice in a highly stressful area.
Outstanding customer service, interpersonal and organizational skills.
Adapts effectively to unpredictable situations within the patient care setting.
Availability to work flexible hours, including days, evenings, nights, weekends and holidays.

Benefit Eligible


Weekend Schedule

Every third weekend

1: Fri 2, Sat/Sun 1
2: Fri 2, Sat/Sun 1
3: Fri/Sat/Sun 1
4: Fri 1, Sat/Sun 0
5: Fri 1, Sat/Sun 0
6: Fri/Sat/Sun 1

Site Description

Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.

Why Mayo Clinic?

Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2) and ranked in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

Mayo Clinic offers a variety of employee benefits. For additional information please visit . Eligibility may vary.



Remote Worker



Part Time


Emergency Medicine

International Assignment



United States

Keywords: Mayo Clinic Hospital-Saint Mary's (Rochester, Minn, Rochester , Care Team Assistant, Other , Rochester, Minnesota

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