Care Team Assistant
Company: Mayo Clinic Hospital-Saint Mary's (Rochester, Minn
Posted on: August 7, 2022
Care Team Assistant
The Care Team Assistant (CTA) provides organizational,
receptionist, and clerical support to outpatient care units and the
health care team. The CTA communicates effectively via a variety of
modalities with patients, visitors, and facility staff and plays an
integral role in communication across the continuum of care. The
CTA functions as a resource to members of the health care team and
is familiar with multiple Mayo Clinic resources. The CTA carries
out all aspects of the job using good judgment and problem-solving
skills, strong interpersonal skills, and assumes responsibility for
self-development within the role and participates in continuous
improvement activities. The CTA supports the healthcare team by
anticipating and responding to team requests and patient needs.
Initiates a quick registration process for ED patients, facilitates
patient admissions, responsible for the tracking and movement of
patients through the ED, enters admission orders into the
electronic medical record and accurately enters patient
admissions/discharges in the electronic environment, and
coordinates patient follow-up appointments by either using the MSS
scheduling system/calling the specific area or obtains proper
contact information for patients.
Job Posting Number
Possible FTE and schedules -
1: 0.6 FTE - 2 shifts
2: 0.7 FTE - 1, 1, 1, and 2 shifts
3: 0.85 FTE - 1, 1, 1, 1
4: 0.9 FTE - 1, 1, 0
5: 0.9 FTE - 1, 0, 1
6: 0.9 FTE - 1
$19.52 - 27.38/ hour
Equal Opportunity Employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic
is committed to creating an inclusive environment that values the
diversity of its employees and does not discriminate against any
employee or candidate. Women, minorities, veterans, people from the
LGBTQ communities and people with disabilities are strongly
encouraged to apply to join our teams. Reasonable accommodations to
access job openings or to apply for a job are available.
Job Posting Category
Office Support, Patient Care
High school diploma or equivalent required.
Successful completion of college or vocational school Health Unit
Coordinator Program, Medical Assistant, or comparable experience
Basic knowledge of computer systems and strong keyboarding skills
(i.e., Windows-based applications, LAN use, and intranet/internet
Excellent written and oral communication skills, mature judgment,
and strong interpersonal skills for interactions with patients,
nursing, physicians, and external calls/requests is needed.
Requires the ability to assertively pursue information and to
Requires the ability to handle multiple demands at short notice in
a highly stressful area.
Outstanding customer service, interpersonal and organizational
Adapts effectively to unpredictable situations within the patient
Availability to work flexible hours, including days, evenings,
nights, weekends and holidays.
Every third weekend
1: Fri 2, Sat/Sun 1
2: Fri 2, Sat/Sun 1
3: Fri/Sat/Sun 1
4: Fri 1, Sat/Sun 0
5: Fri 1, Sat/Sun 0
6: Fri/Sat/Sun 1
Mayo Clinic is located in the heart of downtown Rochester,
Minnesota, a vibrant, friendly city that provides a highly livable
environment for more than 34,000 Mayo staff and students. The city
is consistently ranked among the best places to live in the United
States because of its affordable cost of living, healthy lifestyle,
excellent school systems and exceptionally high quality of
Why Mayo Clinic?
Mayo Clinic is the nation's best hospital (U.S. News & World
Report, 2) and ranked in more specialties than any other care
provider. We have a vast array of opportunities ranging from
Nursing, Clinical, to Finance, IT, Administrative, Research and
Support Services to name a few. Across all locations, you ll find
career opportunities that support diversity, equity and inclusion.
At Mayo Clinic, we invest in you with opportunities for growth and
development and our benefits and compensation package are highly
competitive. We invite you to be a part of our team where you ll
discover a culture of teamwork, professionalism, mutual respect,
and most importantly, a life-changing career!
Mayo Clinic offers a variety of employee benefits. For additional
information please visit . Eligibility may vary.
Keywords: Mayo Clinic Hospital-Saint Mary's (Rochester, Minn, Rochester , Care Team Assistant, Other , Rochester, Minnesota
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