City Desk Associate
Company: Viking Electric Supply
Posted on: January 16, 2022
Viking Electric - City Desk Counter Sales Associate Rochester,
Minnesota Days/Hours: -Monday-Friday day hours As a City Desk
Associate, your job will be the front line of service for our
customers by receiving, processing, and filling customer orders at
the counter and from telephone orders; advise customers on prices
and materials and assist in the warehouse. City Desk Associates are
also expected to gain product and sales knowledge over time while
becoming more proficient with Viking's other departments, systems,
and procedures. Viking Electric is willing to provide training
opportunities to gain product and industry-specific certifications.
- Constant phone communication with customers for various project
reasons such as relaying product pricing and information or receipt
of special material for pick up.
- Locating proper stock number, prepare and enter work orders and
special backorders. Call Credit Department as needed.
- Provide support to the Operations Manager and operations team
members in sharing some warehouse responsibilities like stocking
and organizing products throughout the warehouse.
- Pick and pack exact materials from warehouse stock for will
call pick-ups and local truck delivery. Complete the order process
by loading delivery trucks or customer vehicles.
- Accept returned merchandise and complete appropriate computer
- Responsible for opening and closing the branch location on
assigned occasions taking into account building security and
- Strong communication skills including listing to and speaking
with customers face-to-face and over the phone
- Able to develop product knowledge to understand customer
requests and identify appropriate materials and parts.
- Strong math and technology skills
- Ability to adapt quickly to changes and handle pressure such as
customer service demands and tight time constraints
Keywords: Viking Electric Supply, Rochester , City Desk Associate, Other , Rochester, Minnesota
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