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IT SR Systems Engineer Limited Tenure - Remote

Company: Mayo Clinic
Location: Rochester
Posted on: June 10, 2021

Job Description:

City

Rochester

State

Minnesota

Telecommute

Yes

Department

Information Technology

Why Mayo Clinic

Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2020-2021) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you'll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you'll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

Position description

The Application Hosting Services Unit within EIS Service Delivery is seeking a 2 Year Limited Tenure, Senior IT Systems Engineer. The primary responsibility will be to help provide support of the Application Hosting services. The Application Hosting Services Unit is responsible for providing hosting services related to our Windows, Linux, and Web Technologies. For this position we are looking for a resource that has senior level experience and familiarity with any of technologies we support:

  • Windows Server Administration
  • Linux Server Administration
  • Web Application Hosting Administration
  • WebSphere
  • Tomcat
  • .NET
  • Kubernetes/Docker

We provide troubleshooting/consulting services with many IT development groups so programming/developer experience is a plus. This position will also require participation in 24x7 on-call rotation.

GENERAL REQUIREMENTS

Under general supervision and guidance, the Senior IT Systems Engineer is responsible for the maintenance and support of moderately complex systems software and hardware computer systems at multiple Mayo Clinic sites. Actively monitor and respond to technical hardware and software problems utilizing hardware and software testing tools and techniques as well as assist in managing overall system capacity. May Interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance. Expected to contribute to the selection, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, plus the configuration and support of hardware systems across Mayo Clinic. May also be asked to evaluate new products/technologies to determine impact on existing system configurations; assist with cost/benefit analysis, and feasibility studies; and assist in preparation and presentation of proposals that consider alternatives and business case gains needed for comprehensive institutional consideration. Required to produce and maintain documentation such as systems requirements, designs, resource inventories and plans as requested by the work unit leadership. Works effectively across departmental organizations gaining consensus of stakeholders. Work will be reviewed for quality, timeliness, and adequacy at predetermined milestones. Develops and maintains effective relationships with the I.T. technical staff and management across all Mayo sites in the support of multiple projects simultaneously. May be asked to perform consulting tasks or act as an information resource and/or mentor both internally and externally to the work unit. Consistently demonstrates the ability to take responsibility and accountability for managing work with little or no direct supervision. Demonstrated ability to multi-task and prioritize issues appropriately. Must have demonstrated the ability to interact effectively with a variety of personnel at multiple sites. Candidates must demonstrate proficient verbal and written communication skills using English. Occasional weekends and evening coverage will be required. Participation in 24 x 7 on-call rotation also required. Must be able to see and hear within normally acceptable standards.

Qualifications

This position requires a Bachelor's degree plus 3 years of demonstrated technical experience or an Associate

degree plus 5 years of demonstrated technical experience. A high school diploma and 7 years of

demonstrated IT technical experience focused on managing operating systems, including configuration,

internals, and maintenance processes in a large, complex organization like Mayo Clinic may be considered in

lieu of the degree.

Additional qualifications

Experience working in healthcare technology. Bachelor's degree in computer science, information systems, engineering or related field; Master's degree in a relevant technical discipline helpful. MCSE, CCNA, or other IT related certifications. Qualified candidates should have demonstrated experience in managing operating systems, including configuration, internals, and maintenance processes. Qualified candidates should have knowledge of system design principles, software development methodologies, project management methodologies, and some computer programming and/or system support experience. Experience managing both custom developed and vendor-supplied applications helpful. Advanced knowledge of multiple operating systems, including configuration, internals, and maintenance processes. A working knowledge of the following is preferred: Client/Server application architecture, Clustering, VB and scripting tools; MS SQL Server, Oracle, My SQL, DB2 or Sybase; Web Architecture including HTML, JavaScript, Active Server Pages (ASP), PHP; Network topologies and protocols e.g. IEEE 802.3, 802.11a/b/g, 802.1x, TCP/IP; SAN, NAS, virtualized storage environments. Experience in system hardware design, ordering, configuration, testing and implementation of large projects. Proficient verbal and written communication skills using English.

Exemption status

Exempt

Compensation Detail

Required education, experience, and tenure may be considered along with internal equity when job offers are extended. The salary range every 2 weeks is approx. $3,171.00 - $5,138.00 based on a full-time position.

Benefits eligible

Yes

Schedule

Full Time

Hours / Pay period

80

Schedule details

This is a 2 year limited tenure position (through June 2023)

Typical schedule is weekdays, 8 AM to 5 PM.

This position is 100% remote within the United States.

We will not sponsor or transfer VISA's for this position.

Weekend schedule

This position may participate in an on-call rotation and project related work could require some weekends and evenings.

Site description

Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.

Category

IT and Engineering

Career profile

Information Technology

Job posting number

152609BR

Recruiter

Shelly Weir

Equal opportunity employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Keywords: Mayo Clinic, Rochester , IT SR Systems Engineer Limited Tenure - Remote, Other , Rochester, Minnesota

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