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IT Application Analyst

Company: Mayo Clinic
Location: Rochester
Posted on: June 10, 2021

Job Description:








Information Technology

Why Mayo Clinic

Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2020-2021) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you'll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you'll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits. Eligibility may vary.

Position description

This is a full time remote position within the United States.

This position will play a vital role in the analysis, development and support of the Epic Surgery (Optime) application. The successful candidate will work collaboratively with other Optime analysts as well as other clinical application analysts, leadership, clinical and administrative staff throughout Mayo Clinic to build, test, and support the changes to our current Optime implementation. In addition to these, the successful candidate will gain knowledge of other EHR integrated workflows and technical tools within Epic. Prior EHR experience, understanding of clinical workflows is a plus, but not required.

Maintains knowledge of existing systems and is certified in the vended application, as required. Configures, designs, develops, or modifies applications via vendor tools or augmented tools developed within Mayo Clinic and is able to validate data integrity of changes introduced.

Resolves customer problems with software and responds to requested improvements and enhancements.

Researches requests to determine scope, size and impact. Works with customers to elicit requirements through a variety of techniques. Validates requirement information with customers to ensure completeness, correctness, and clarity. Validates the developed solution to ensure it satisfies the stated requirements.

Functions as a liaison between clinical, business, and technical areas during the planning process. Builds credibility and rapport with customers to understand their needs.

Manages small- to mid-sized projects. Contributes to software testing activities.

An Epic certification in one of the following areas is preferred: Epic Optime or Epic Anesthesia. Strong analytical and customer service skills are a must. Having experience working in a large, multi-disciplinary medical facility is a plus.

Being part of a 24/7 on-call rotation is required.

Mayo Clinic will not sponsor or transfer visas for this position.


Bachelor's Degree OR Associate's Degree with 2 years' experience in business analysis.

Additional qualifications

Vendor application certification may be required.

Exemption status


Compensation Detail

Required education, experience, and tenure may be considered along with internal equity when job offers are extended. The salary range every 2 weeks is approx. $2,739.20-$4,439.20 based on a full-time position.

Benefits eligible



Full Time

Hours / Pay period


Schedule details

Full Time Telework. Monday - Friday, 8:00 a.m. - 5:00 p.m. Required to provide 24/7 on-call support.

Weekend schedule

Required to provide 24/7 on-call support

Site description

This is a full time remote position.


IT and Engineering

Career profile

Information Technology

Job posting number



Ted Keefe

Equal opportunity employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Keywords: Mayo Clinic, Rochester , IT Application Analyst, Other , Rochester, Minnesota

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