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Director Student Development - Department of Education

Company: Mayo Clinic
Location: Rochester
Posted on: June 9, 2021

Job Description:









Why Mayo Clinic

Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2020-2021) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you'll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you'll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

Position description

The Director of Student Development supports the enterprise-wide Office of Student Services within Mayo Clinic College of Medicine and Science (MCCMS). The Director of Student Development is a visionary student affairs leader prepared to manage, assess, and ensure the ongoing success and improvement of the following functional areas: Academic Success, Disability Resources and Accommodations, Case Management, and Student Wellness & Well-being. The Director will provide leadership, development, and counsel to a growing team of talented support professionals who are learner-centered and responsive to internal stakeholders.

The Director supports and provides crisis management; considers, evaluates, and addresses student complaints and concerns; ensures support services consistent with demand are available; and partners with colleagues in student accounts, the registrar's office, transition services (orientation, onboarding, etc.), counseling services, and enrollment management to ensure a delivery of student support consistent with Mayo Clinic RICH TIES values (Respect, Integrity, Compassion, Healing, Teamwork, Innovation, Excellence, and Stewardship).

Responsibilities include:

  • Department/Office Leadership: problem-solving, decision-making, and change management; quality improvement efforts including evaluation of work unit for effectiveness and efficiency; facilitating department meetings and maintaining an active role on administrative and executive committees and task forces; acting as a change agent for the Office; mentoring for supervisors and other staff within the Office; cultivating and maintaining positive working relationships with internal and external constituents.
  • Personnel Management: staffing and performance management; staff to workload assessment and evaluation.
  • Program Management: active engagement in development of strategic plans, budgets, and process improvements.
  • Policy Development and Management: providing consultative expertise regarding policy and/or accreditation questions to MCCMS colleagues at all levels.

Fully integrated with Mayo Clinic, the unique nature of MCCMS includes the Mayo Clinic hallmark of being a physician-led organization. This results in important partnerships between the Director and physicians and/or physician/scientists within the College and its five Schools who serve as important student affairs partners. The Director partners with the Medical Director for Student Services in the execution and strategic planning of the College's student development program and serves as an important advisor to School-based student affairs leaders.

The role will be assigned to one of the three campuses (Jacksonville, FL; Phoenix/Scottsdale, AZ; Rochester, MN).


Master's degree in college student personnel, student development, student affairs in higher education, counseling, or related field; a minimum of 5 years of progressive hands-on student development leadership experience; and a record of successful management of the functional areas within the Director portfolio; or evidence of strong leadership capability demonstrated through a successful record of achievement; direct student development service to learners; and support and responsiveness to internal college stakeholders.

Additional qualifications

Experience in medical education or other clinically-based education environment preferred.

Exemption status


Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended.

Benefits eligible



Full Time

Hours / Pay period

Full Time

Schedule details

In the near term, this position will be working approximately 80% remotely with anticipated 20% on campus work on one of Mayo Clinic's three destination campuses. Longer term the on site work may be as much as 50%. The role will be assigned to one of the three campuses (Jacksonville, FL; Phoenix/Scottsdale, AZ; Rochester, MN) as a home campus and the individual assuming the role will be required to occasionally travel to the home campus at the expense of the employee. The position is anticipated to involve occasional travel to the two sites that are not designated as the home site. Travel to the non-home sites would be covered by Mayo Clinic.

Weekend schedule

Occasional (but not frequent) weekend work anticipated consistent with industry (higher education) standards.

Site description

Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.


Administration, Business, Finance

Job posting number



Pauline Ptacek-Raiche

Equal opportunity employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Keywords: Mayo Clinic, Rochester , Director Student Development - Department of Education, Other , Rochester, Minnesota

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