Sales Representative (Full Time)
Company: Northern Tool & Equipment - Glassdoor 3.8 ?
Posted on: March 25, 2020
PRIMARY OBJECTIVE OF POSITION: To perform retail sales and
related activities in a professional, courteous, reliable and
results-oriented manner in order to enhance the image and
reputation of the Company. MAJOR AREAS OF ACCOUNTABILITY: 1.
Assists all customers or potential
customers in a professional, courteous, reliable, attentive, honest
and responsive manner. 2. Identities
customer needs and provides knowledgeable assistance to help
customers select the correct product(s) to serve their needs. 3.
Demonstrates and explains products
to promote sales or as requested by the customer. 4.
Remains informed on all new and
existing products carried by the Company. 5.
Closes the sale with a customer,
offers Service Protection Plus (SPP) warranties for every qualified
product, suggests add-on product for each sale and forwards the
customer to a Cashier for payment. 6.
Helps customers with loading as
needed. 7. Helps maintain a neat and
orderly sales environment, including all demonstration fixtures,
product displays and work areas by downstocking, facing
and fronting all merchandise in their assigned areas according to
Company merchandising standards. 8.
Processes special orders, locates and orders parts, informs
customers when their merchandise is in, recommends stocking levels
for frequently ordered products, and maintains merchandising
standards in assigned areas. 9.
Supports telemarketing sales activities as required such as local
phone calls from customers or potential customers. 10.
Protects the store against theft or other
suspicious activity. 11. Participates in all
non-commissionable events deemed necessary by the Company such as
physical inventories, sales meetings, trade shows and special
sales. 12. Follows Company approved Customer
Service Standards. 13. Keeps supervisor informed
of important developments, potential problems, and related
information necessary for effective management. Coordinates
and communicates plans and activities with others, as appropriate,
to ensure a coordinated work effort and team approach. 14.
Performs related work as apparent or assigned.
QUALIFICATIONS: To perform this job successfully, an individual
must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge,
skill and/or ability required. Reasonable accommodations may
be made to enable individuals with disabilities to perform the
essential functions. ·
High school education or equivalent. ·
At least six months of
related retail sales experience. ·
Knowledge of light
industrial products, hydraulics, etc. ·
aptitude. · Ability to
communicate effectively with customers. ·
Tool + Equipment’s 12 Core Competencies. PHYSICAL DEMANDS: The
physical demands described here are representative of those that
must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made
to enable individuals with disabilities to perform the essential
functions. · Frequently
required to use hands to handle objects; and talk or hear. ·
Ability to lift up to 70
pounds. · Frequent
bending, twisting, stooping, reaching and lifting. ·
Required to stand on
cement floor for long periods of time. ·
abilities required include close vision and the ability to adjust
Keywords: Northern Tool & Equipment - Glassdoor 3.8 ?, Rochester , Sales Representative (Full Time), Other , Rochester, Minnesota
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