Business Telesales Representative ($20/hr. starting pay)
Company: SPECTRUM
Location: Hayfield
Posted on: February 24, 2021
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Job Description:
JOB SUMMARY
The Spectrum Business Telesales Representative position is an
Outbound Telemarketing Sales position within the Spectrum Business
team. Individuals in this position are responsible for
understanding Spectrum Business products and services (Internet,
Voice & Video) for the purpose of selling to new acquisition
prospects and upselling existing Spectrum Business customers via
outbound calling in a call center environment.
MAJOR DUTIES AND RESPONSIBILITIES
Effectively sell Charter products and services to new and existing
prospects.
Consistently achieve a monthly sales quota by adding new lines of
service (Primary Service Units; PSUs).
Meet established activity targets and key performance indicators,
including outbound calls per day, follow up calls, quotes sent,
sales, and connects, etc.
Handle all prospects with courtesy and professionalism; Establish
and maintain a high level of prospect satisfaction in all
interactions.
Act as a product consultant when promoting, recommending and
selling the value of Spectrum Business products and services.
Inform prospects of our product pricing model and Spectrum
Business' competitive advantage compared to other service
providers.
Effectively balance new lead generation versus follow up efforts.
Create a strong follow up plan that will allow for greater
efficiency and increased sales conversion rates.
Ensure database information is accurate and complete.
Perform other duties as requested.
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Education
High School Diploma/GED or equivalent.
Related Work Experience
2+ years Customer Service and/or Telecommunication Sales
Experience
1+ years ICOMS and/or CSG work experience, or experience with
similar billing software.
WORKING CONDITIONS
Office work environment where employee may need to be seated for
long periods of time while using a telephone headset and
computer.
Exposure to moderate noise levels.
For more information on Spectrum's benefits, please click .
Keywords: SPECTRUM, Rochester , Business Telesales Representative ($20/hr. starting pay), Human Resources , Hayfield, Minnesota
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