Case Manager

Company: Lutheran Social Services of WI & UP MI
Location: Neillsville
Posted on: February 13, 2026

Job Description:

Job Description Job Description Are you looking to make a profound impact on the lives of others? Do you enjoy empowering clients to reach their recovery goals and achieve sobriety? We are happy to introduce Deep River, our brand new Substance Use Disorder treatment facility in Neillsville! Deep River is currently seeking a Case Manager to join the Neillsville team. Deep River is a comprehensive substance abuse disorder treatment facility in Neillsville, WI committed to helping residents move into sustainable recovery. Services include a full range of DHS 75 and DHS 83 license requirements and include a trauma informed approach, with gender specific services for men. Our beautiful facility provides an environment that, combined with the passion for the SUD field of our team members, allows residents to experience meaningful change and hope. This is a part-time role with hours on Monday-Friday from 1pm-5pm. Under direction of program and clinical supervisor, performs core functions of a Case Manager. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Markets services and/or receives referrals of customers with a variety of needs which require the application of professional social work counseling skills to solve. Conducts assessments of customer needs through interviews, collateral contacts and other investigations, develops a casework plan with customers, and performs agreed upon and necessary casework services. Provides case management services, and coordinates the various social, community, and mental health services received by customers. Establishes and maintains effective public and working relationships and collateral contacts. Maintains detailed case records, develops and prepares statistical reports, makes recommendations concerning case disposition, and testifies at hearings as required. Attends and participates in staff development programs, including in-service training, staff meetings, and professional seminars. May provide consultation to other social work staff and para-professionals. May serve as a representative of the agency to interested individuals, professionals, and community groups. May administer specialized programs within a community or the agency. Participates as a member of a quality team and interacts with primary, external, and internal customers of the agency in such a way that the customer experiences increasing quality. Performs other duties as required. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. LSS Clinical Managers (supervision@lsswis.org) and Human Capital employees can assist you in applying for this benefit. Licensure and Exam Fees If the employee has been with LSS for 1 year prior, they will receive full reimbursement for licensure and/or exam costs for your first attempt. LSS also pays for bi-annual renewals. If the employee is considered part-time, LSS will pay for half of the associated licensure and exam costs for your first attempt. LSS also pays for bi-annual renewals. It is required for your position to maintain a state license in a mental health or substance abuse related field. Clinical Supervision and Consultation We offer a free, robust clinical supervision experience for any type of licensure that focuses not only on client needs, but employee development. Training LSS is focused on the continued growth of our employees and ensuring we provide high quality services. LSS employees are eligible for receiving internal as well as financial support for external trainings to support your growth and required Continuing Education (CEU) credits. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: Bachelor’s degree in social work, sociology, psychology or related field or an equivalent combination of education and/or experience is required. May be dependent upon COA and/or contract/licensing requirements. In addition to the above, two (2) years of professional work experience. Comprehensive knowledge of counseling and casework principles and methods. Considerable knowledge of welfare, health, mental health, and community resources. Considerable knowledge of the federal, state, and local rules and regulations governing the delivery of social services. Considerable knowledge of human behavior, dynamics of groups, interpersonal relations, and social interaction. Considerable knowledge of social problems and their effects on individuals. Ability to provide professional social work treatment to customers. Ability to organize and plan work effectively. Ability to establish and maintain effective public and working relationships. Ability to prepare and present detailed and complex reports. CERTIFICATES, LICENSES, REGISTRATIONS: The incumbent of this position must have a valid driver’s license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. State Certified Social Worker (CSW), Certified Professional Counselor (CPC), or other applicable state certification is preferred . TRAVEL: Ability to travel on day trips as required. Some overnight travel may be required. LSS is an Equal Opportunity Employer (EOE).

Keywords: Lutheran Social Services of WI & UP MI, Rochester , Case Manager, Healthcare , Neillsville, Minnesota