Senior Business Analyst-Denial Analytics
Company: Mayo Clinic
Location: Rochester
Posted on: November 4, 2025
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Job Description:
Mayo Clinic is top-ranked in more specialties than any other
care provider according to U.S. News & World Report. As we work
together to put the needs of the patient first, we are also
dedicated to our employees, investing in competitive compensation
and comprehensive benefit plans – to take care of you and your
family, now and in the future. And with continuing education and
advancement opportunities at every turn, you can build a long,
successful career with Mayo Clinic. Benefits Highlights • Medical:
Multiple plan options. • Dental: Delta Dental or reimbursement
account for flexible coverage. • Vision: Affordable plan with
national network. • Pre-Tax Savings: HSA and FSAs for eligible
expenses. • Retirement: Competitive retirement package to secure
your future. Responsibilities The Senior Business Analyst – Denial
Analytics is a key member of the Enterprise Denial Management team,
with a focus on leveraging data to uncover denial trends, identify
root causes, and provide actionable insights that inform
enterprise-wide strategies. This individual will support the PRIZM
platform—our core denial analytics engine—and collaborate with both
clinical and operational stakeholders to drive measurable
improvements in revenue recovery and denial prevention. This role
will report to the Senior Manager responsible for PRIZM oversight
and serve as a subject matter expert in data visualization, claims
analysis, and revenue cycle intelligence. Key Responsibilities: •
Analyze denial-related data from PRIZM and other systems to
identify trends, patterns, and root causes impacting reimbursement.
• Build dashboards, models, and reports that translate complex data
into clear, actionable insights for executive leadership and
operational teams. • Work collaboratively with denial operations
teams, clinical departments, coding, and revenue cycle leadership
to inform and align on data-driven initiatives. • Monitor key
denial performance indicators (e.g., volume trends, appeal success
rates, payer-specific denial rates) and escalate significant
variances. • Serve as a PRIZM engine expert and support governance
of data inputs, categorization logic, and model performance. •
Translate business questions into analytical frameworks and
communicate findings to both technical and non-technical audiences.
• Provide support for strategic initiatives by contributing data
analyses and recommendations during workgroup discussions or
executive briefings. • Partner with IT and analytics teams to
improve data quality, automation opportunities, and integration
across platforms. • Document data definitions, logic, and workflows
to support transparency and repeatability in reporting Key
Competencies: • Analytical Rigor & Attention to Detail • Business
Acumen in Healthcare Revenue Cycle • Effective Communication & Data
Storytelling • Cross-Functional Collaboration • Process Improvement
& Root Cause Analysis • Stakeholder Engagement & Problem Solving
Qualifications • Bachelor s and 6 years experience in business
analysis, business administration, engineering, information
science, health or science-related field OR • Master ’s and 2 years
experience in business analysis, business administration,
engineering, information science, health or science-related field
Preferred Qualifications: • Experience in an academic medical
center or integrated delivery system. • Familiarity with EPIC
systems and claims data structures. • Involvement in
cross-functional denial prevention or revenue integrity project
Keywords: Mayo Clinic, Rochester , Senior Business Analyst-Denial Analytics, Healthcare , Rochester, Minnesota
