Health Unit Coordinator (HUC) - Complex Intervention Unit
Company: Mayo Clinic
Location: Rochester
Posted on: September 15, 2023
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Job Description:
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties
than any other care provider according to U.S. News & World Report.
As we work together to put the needs of the patient first, we are
also dedicated to our employees, investing in competitive
compensation and comprehensive benefit plans - to take care of you
and your family, now and in the future. And with continuing
education and advancement opportunities at every turn, you can
build a long, successful career with Mayo Clinic. You'll thrive in
an environment that supports innovation, is committed to ending
racism and supporting diversity, equity and inclusion, and provides
the resources you need to succeed. Responsibilities Location:
Joseph 7C (JO7C), Complex Intervention Unit (General Care) Patient
Care Type: This is a 10-bed secured medical/surgical unit that is
designed to provide care to adult patients with multiple
comorbidities. This unit was specifically designed to safely care
for patients who have an increased risk of potential danger of
harming self or others and/or verbal or physical aggressive
behavior. Future opportunity for staff on the unit could include
joining the role of the of behavioral emergency response team for
the Department of Nursing. Bed #: 10The Health Unit Coordinator
(HUC) provides organizational, receptionist, and clerical support
to patient care units and the health care team. These duties may
include monitoring and ordering supplies, promptly answering
patient call lights and elevating patient needs to nursing staff,
and assisting the care team with managing orders in the electronic
health record (EHR). Communicates effectively via a variety of
modalities with patients, visitors, and facility staff and plays an
integral role in communication across the continuum of care.
Functions as a resource to members of the health care team and is
familiar with multiple Mayo Clinic resources. The HUC activities
complement the patient care delivery model. Carries out all aspects
of the job using good judgment and problem-solving skills, strong
interpersonal skills, and assumes responsibility for
self-development within the role and participates in continuous
improvement activities. Supports the healthcare team by
anticipating and responding to team requests and patient
needs.Qualifications High school diploma or equivalent required.
Basic knowledge of computer systems and strong keyboarding skills
(i.e., Windows-based applications, LAN use, and intranet/internet
use) required. Additional Qualifications: Successful completion of
HUC post-secondary program, or HUC Certification preferred. Minimum
of one year working experience in a medical environment preferred.
Knowledge of basic medical terminology preferred. Preferred
proficiency of computer skills. Working knowledge with EHR systems,
EPIC preferred. Outstanding customer service, interpersonal and
organizational skills. Adapts effectively to unpredictable
situations within the patient care setting. Availability to work
flexible hours including days, evenings, nights, weekends and
holidays. Internal applicants should attach their three most recent
performance appraisals. License or Certification: Maintains
certifications/licensure per work unit requirements.Exemption
StatusNonexemptCompensation Detail$20.64 - $29.12 / hourBenefits
EligibleYesScheduleFull TimeHours/Pay Period64Schedule
DetailsSunday - Saturday; Day/Evening, 8-hour shiftsWeekend
ScheduleEvery other weekend (Weekend 1)International
AssignmentNoSite Description Just as our reputation has spread
beyond our Minnesota roots, so have our locations. Today, our
employees are located at our three major campuses in
Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester,
Minnesota, and at Mayo Clinic Health System campuses throughout
Midwestern communities, and at our international locations. Each
Mayo Clinic location is a special place where our employees thrive
in both their work and personal lives. Learn more about what each
unique Mayo Clinic campus has to offer, and where your best fit is.
Affirmative Action and Equal Opportunity Employer As an Affirmative
Action and Equal Opportunity Employer Mayo Clinic is committed to
creating an inclusive environment that values the diversity of its
employees and does not discriminate against any employee or
candidate. Women, minorities, veterans, people from the LGBTQ
communities and people with disabilities are strongly encouraged to
apply to join our teams. Reasonable accommodations to access job
openings or to apply for a job are available. RecruiterAngela
Roberts
Keywords: Mayo Clinic, Rochester , Health Unit Coordinator (HUC) - Complex Intervention Unit, Healthcare , Rochester, Minnesota
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