Laboratory Referral Specialist II - Bethesda, Maryland
Company: Mayo Clinic
Location: Rochester
Posted on: June 24, 2022
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Job Description:
**Why Mayo Clinic**
Mayo Clinic is the nation's best hospital (U.S. News & World
Report, 2020-2021) and ranked #1 in more specialties than any other
care provider. We have a vast array of opportunities ranging from
Nursing, Clinical, to Finance, IT, Administrative, Research and
Support Services to name a few. At Mayo Clinic, we invest in you
with opportunities for growth and development. Our benefits and
compensation package are highly competitive - for additional
information please visit Mayo Clinic Benefits
(https://jobs.mayoclinic.org/benefits/) as eligibility may vary. We
are excited to invite you to be a part of our team within the
Department of Laboratory Medicine & Pathology
(https://www.mayoclinic.org/departments-centers/laboratory-medicine-pathology/overview)
(DLMP) where you'll discover a culture of teamwork,
professionalism, mutual respect, and most importantly, a
life-changing career!
Diversity and inclusion are integral to Mayo Clinic's mission to
provide excellent, culturally relevant care in a welcoming
environment to all individuals from a wide variety of backgrounds.
In DLMP and Mayo Collaborative Services (MCS), we aim to diversify
our workforce and to create an inclusive work environment where
differences are valued, allowing individuals to achieve and
contribute to their fullest potential. By leveraging the strengths
that each diverse individual and group brings to the table, we gain
the strategic advantages of accelerated innovation, better problem
solving, enhanced productivity and job satisfaction, improved
quality, and, most importantly, we find better ways to meet the
needs of our patients.
**Position description**
**As Laboratory Referral Specialist II you will be assigned to work
on-site at a strategic client facility in Bethesda, Maryland.**
You will be managing a client's referral send-out work coming to
Mayo Clinic Laboratories (MCL) as directed by client management and
governed by a client's business contract. You will provide onsite
customer service and be a resource to a client's clinical
laboratory staff. You will manage the biological specimens (e.g.
blood, urine) receipt, verification, handling, aliquoting,
processing and shipping if applicable, ordering, and specimen
resolution. You will communicate with internal and external
stakeholders and monitor assigned reports and partner with clients
to resolve issues related to specimen submissions.
Duties may consist of but are not limited to pending lists, billing
charges, Laboratory Information System (LIS) test builds, Joint
Test Catalog maintenance, quality metrics and training of send-out
staff, and maintaining MCL supply inventory. There may be
additional responsibilities as assigned by the client and MCL
related to LIS maintenance, documents, and end-user feedback
groups.
***Individuals hired to this position are required to complete 2
years in this position before becoming eligible to transfer to
other positions within Mayo Clinic.**
****This position is not eligible for visa sponsorship with the
exception of the TN visa classification; Also, Mayo Clinic DOES NOT
participate in the F-1 STEM OPT extension program.**
**Qualifications**
You must meet one of the following requirements to be considered
for this position.
+ Associate degree and 1-year relevant laboratory experience
OR
+ Bachelor degree
**Additional qualifications**
+ You must include a cover letter and resume to be considered for
this position.
+ Internal applicants must attach their three most recent
performance appraisals to be considered for this position.
+ Bachelor's degree and previous laboratory experience
preferred.
+ Must be capable of multi-tasking and performing in a fast-paced
and customer focused environment.
+ Excellent communication skills and ability to work closely with
others is essential.
+ Must maintain a high level of confidentiality handling results,
patient information and business interactions.
+ Organized and capable of prioritizing work with limited
oversight.
+ Must possess good human relations skills and be able to
communicate effectively both orally and in written form.
+ Requires the ability to be attentive to details and to adhere to
strict safety requirements for handling chemicals and infectious
agents.
**License or certification**
This position requires you to have a valid driver's license with an
excellent driving record.
**Exemption status**
Non-exempt
**Compensation Detail**
Required education, experience, and tenure may be considered along
with internal equity when a job offer is extended. The pay range
for this position is $25.36 - $38.04 per hour.
**Benefits eligible**
Yes
**Schedule**
Full Time
**Hours / Pay period**
80
**Schedule details**
Monday - Friday, 7:30am - 4:00pm or 8:00am - 4:30pm
**You will work on-site in a hospital lab setting located in
Bethesda, Maryland.**
**Weekend schedule**
No weekends or holidays.
**Remote**
Yes
**International Assignment**
No
**Site description**
Mayo Clinic is located in the heart of downtown Rochester,
Minnesota, a vibrant, friendly city that provides a highly livable
environment for more than 34,000 Mayo staff and students. The city
is consistently ranked among the best places to live in the United
States because of its affordable cost of living, healthy lifestyle,
excellent school systems and exceptionally high quality of
life.
**Recruiter**
Laura Heyde
**EOE**
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic
is committed to creating an inclusive environment that values the
diversity of its employees and does not discriminate against any
employee or candidate. Women, minorities, veterans, people from the
LGBTQ communities and people with disabilities are strongly
encouraged to apply to join our teams. Reasonable accommodations to
access job openings or to apply for a job are available.
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic
is committed to creating an inclusive environment that values the
diversity of its employees and does not discriminate against any
employee or candidate. Women, minorities, veterans, people from the
LGBTQ communities and people with disabilities are strongly
encouraged to apply to join our teams. Reasonable accommodations to
access job openings or to apply for a job are available.
**Equal opportunity**
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic
is committed to creating an inclusive environment that values the
diversity of its employees and does not discriminate against any
employee or candidate. Women, minorities, veterans, people from the
LGBTQ communities and people with disabilities are strongly
encouraged to apply to join our teams. Reasonable accommodations to
access job openings or to apply for a job are available.
Keywords: Mayo Clinic, Rochester , Laboratory Referral Specialist II - Bethesda, Maryland, Healthcare , Rochester, Minnesota
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