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Retail Operations Manager - New Store - Rochester

Company: Ulta Beauty
Location: Rochester
Posted on: October 6, 2018

Job Description:

The Retail Operations Manager (ROM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth. The ROM leads a team of task associates, including a key-holding supervisor, and is accountable for all aspects of managing the operations of a retail store, inclusive of inventory-related processes, merchandise resets, visual ad sets, and pricing compliance. This leader drives his/her business through a focus on performance (sales, inventory results, and operational compliance), people (training and development), and process (standard operating procedures). This position requires a passion for operational excellence, a drive for results, and the ability to quickly and efficiently lead through unforeseen complexity.


The ROM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently through the following (as well as all other projects/duties as assigned):


Meet or exceed goals related to total store sales, inventory, and operational excellence.
Forecast and adjust payroll to maximize productivity and complete task workload (e.g., shipment, planogram, inventory, and ad set processes) on time, and within the payroll budget.
Build a team that embodies the Ulta Beauty brand by delivering exceptional service through the execution of tasks that drive product availability, newness, and the option for a self-navigated shopping experience.
Review and interpret financial and operational reporting regularly, including store visit and audit results.
Identify underperforming metrics and inefficient processes, and develop strategies that leverage company programs, tools, and resources to improve and grow the business.


Attract, hire, and retain a diverse team of top talent.
Train, coach, and develop associates using company programs, tools, and resources.
Create an environment that inspires and encourages the growth and engagement of associates.
Establish professional vendor partnerships that foster a shared interest in collaboratively delivering on shipment and planogram expectations.
Promote a culture of operational excellence amongst the leadership team by sharing best practices, establishing priorities, and providing support.


Be knowledgeable of, and ensure compliance with Ulta Beauty policies, procedures, and standards.
Use the company's scheduling tool as directed to adjust schedules and manage attendance in-the-moment during manager-on-duty shifts to ensure accurate schedules and reporting.
Use the company's task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment.
Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.
Support continuous improvement by implementing company programs and influencing end-user adoption

Keywords: Ulta Beauty, Rochester , Retail Operations Manager - New Store - Rochester, Executive , Rochester, Minnesota

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