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Customer Support Manager

Company: VirtualVocations
Location: Rochester
Posted on: February 12, 2024

Job Description:

A company is looking for a Customer Support Manager.

Key Responsibilities:

Ensure a responsive and empathetic experience for users
Manage and lead a team of customer service representatives
Utilize CRM systems to support customer interactions


3+ years of customer service or similar role experience
Prior team management or leadership experience
Experience with CRM systems
Experience in literacy education is a plus

Keywords: VirtualVocations, Rochester , Customer Support Manager, Executive , Rochester, Minnesota

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