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Training and Development Director

Company: VirtualVocations
Location: Rochester
Posted on: February 10, 2024

Job Description:

A company is looking for a Training and Development Director.
Key Responsibilities:

Develop and execute strategies to improve effectiveness, growth, and retention of the customer support team
Establish and communicate team goals and individual KPIs
Manage overall team staffing, including recruitment, performance management, and development

Required Qualifications:

Bachelor's Degree in education, computer science, marketing, project management, business administration
7+ years of experience in leadership, specifically in technical training and support in the automotive industry
Experience with Learning Management Systems (LMS) such as Lessonly and Salesforce Knowledge
Extensive experience in the automotive/IT background, managing large-scale companies
Proven track record of running successful training programs and strategic consulting

Keywords: VirtualVocations, Rochester , Training and Development Director, Executive , Rochester, Minnesota

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