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Senior Customer Success Associate Manager

Company: VirtualVocations
Location: Rochester
Posted on: February 10, 2024

Job Description:

A company is looking for a Senior Customer Success Associate Manager.
Key Responsibilities:

Serve as a trusted advisor for customers, supporting a Customer Success Director to develop strong relationships and understand customer needs
Use data to tell meaningful stories to customers, identifying areas for improvement and driving customer retention
Project manage implementations, resolving go-live risks and facilitating collaboration across stakeholders

Required Qualifications:

2-3 years of experience in consulting, customer success, or project management
1 year of health tech or healthcare experience preferred
Strong project management and problem-solving skills
Proven experience leading projects across external stakeholders and internal teams
Willingness to use data and research to learn new content areas

Keywords: VirtualVocations, Rochester , Senior Customer Success Associate Manager, Executive , Rochester, Minnesota

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