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Service Manager-Sparta Ford

Company: Morries Sparta Ford Llc
Location: Sparta
Posted on: March 18, 2023

Job Description:

About Us:
Morrie's is about Moving Life Forward - We connect people to the life they want and play the role of automotive advocate for our customers. We have a comprehensive portfolio of OEM brands, and many stores across the Midwest. As a leading auto retailer, we strive to be the preferred and trusted provider for our team members and customers, and we are committed serving our community.

We are more than just a dealership. Our business is rooted in our core values: heart, humility, and integrity. We believe in hiring people who can deliver on these values, to ensure that Morrie's is a place where our employees can belong and fulfill their purpose.We value our team members, offering competitive salaries and benefits packages. Highlights of our benefits include our industry leading 401k plan, full medical and dental coverage, vision, and paid vacation. We also put our talents to work in our communities by giving of our time and our resources to support numerous groups and charitable causes throughout the year - we even offer our employees paid time off to give back and support community causes close to their hearts.Move Your Career Forward, apply now.Roles & Responsibilities:

  • Combine strong technical skills with people skills to ensure we are providing a high level of customer service within the department.
  • Responsible for driving profitability and CSI within the service department : meeting both internal and manufacturer goals.
  • Ensuring customer follow-up through day-to-day management of the Service Advisors, as well as personally dealing with heat issues.
  • Play an active role in the recruitment, interviewing, selection and development of the Buy Happy service team.
  • Assist the GM in the overall success of the store, including all store meetings, provide on the job training to the service department, and regular reporting to the GM with any issues or concerns.
  • Manage the payroll process within the department
  • Assist the Company in meeting the standards of providing a safe and healthy work environment, while meeting OSHA compliance standards.
  • Demonstrate behaviors consistent with the company's expectations as it pertains to interactions with customers, co-workers, subordinates, and vendors.What Morrie's Offers:
    • Comprehensive benefits program, including health care (medical, dental and vision) and 401k and retirement plan with company match.
    • Training, resources and opportunities for career advancement
    • Paid time off and holidays
    • Competitive compensationWhat You Offer:
      • Ability to maintain a level of professionalism and maintain confidentiality in sensitive situations.
      • Strong verbal and written communication skills
      • Professional personal presentation
      • Attention to detail, organizing and planning
      • College degree in Business Administration, Business Management or a Related Field preferred
      • 3+ years of automotive management experience
      • Proven track record in customer service
      • Proficient in operating a personal computer including Microsoft Office : Outlook, Excel, and Word.
      • Reynolds and Reynolds experience preferred.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Keywords: Morries Sparta Ford Llc, Rochester , Service Manager-Sparta Ford, Executive , Sparta, Minnesota

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