Catering Manager- Mayo Civic Center
Company: Oak View Group
Location: Rochester
Posted on: January 27, 2023
Job Description:
Oak View GroupOak View Group is a sports and entertainment
company engaged in a wide variety of activities, including arena
development, facility management, arena and stadium alliance,
sponsorships and partnerships, security services, publications,
conferences, and consulting. The company, privately held, is
headquartered in Los Angeles, California with offices throughout
the world.OverviewThe Catering Manager provides support and
assistance with Catering activities as well providing assistance to
the concession managers in the profitable management of concessions
operations, as needed. - The Catering Manager will independently
initiate and authorize all employment actions such as hiring,
termination, suspension, discipline, promotion and transfer. - The
Catering Manager will actively and independently manage all aspects
of employee relations to ensure a positive, harmonious, compliant
and cooperative work environment. -The Catering Manager will
provide oversight and resolution responsibility for employee
performance issues. The Catering Manager must provide a high level
of event oversight, technical proficiency and operational/personnel
support to ensure the smooth running of any assigned event. - A
critical function of the Catering Manager will be to actively
mentor, train and help employees and volunteers meet company
quality standards. -The employee must maintain excellent attendance
and be available to work a variable event-driven schedule which to
evenings and weekends. - Open availability, professional
presentation, outstanding interpersonal skills, self-direction and
strong technical (computer and POS) aptitude required.
-Responsibilities
- Assists in the overall effective management of Catering and
Concessions operations.
- Ensures total compliance with all alcohol service policies.
Monitors alcohol service throughout event to assure 100% compliance
with Alcohol Service policies. - Reports any alcohol service or
compliance issues to management immediately. -
- Provides on-going direction, supervision and mentoring to
hourly event staff. Monitor product quality and ensure high level
of guest service.
- Assists in troubleshooting technical problems with Point of
Sale Systems, from both a hardware and software perspective.
- Assists in vault opening, closing and balancing, as
necessary.
- Generates event employee schedules and verifies employee time
as required.
- Assist in the on-going training, development, mentoring and
supervision of hourly employees, as directed by department
managers; responsible for completing documentation of employee
performance and attendance issues in accordance with company policy
and practice.
- Assist in the management of catered events from set-up to tear
down, including handling all communication with hourly staff,
culinary staff and guests.Qualifications
- Associates degree (A.A.) or equivalent from two-year College or
technical school; or six months to one year related experience
and/or training; or equivalent combination of education and
experience.
- 3-5 years of experience in catering, food prep, or other food
related field. -
- Concessions Manager Certificate from the National Association
of Concessionaires.
- Nationally recognized, advanced food service sanitation
training course certification.
- Familiar with inventory cost control and menu planning.
- Basic computer proficiency: E-mail, Excel, Word, Outlook,
Schedule+.
- Working knowledge of Point of Sale and timekeeping
systems.
- Cash handling abilities; basic math skills including
significant number manipulation.
- Ability to work a variable work schedule (including evenings
and weekends, as required), depending upon event and business
requirements.
- Good verbal and written communication skills. -Strengthened by
our Differences. United to Make a Difference.At OVG, we understand
that to continue positively disrupting the sports and live
entertainment industry, we need a diverse team to help us do it. We
also believe that inclusivity drives innovation, strengthens our
people, improves our service, and raises our excellence. Our
success is rooted in creating environments that reflect and
celebrate the diverse communities in which we operate and serve,
and this is the reason we are committed to amplifying voices from
all different backgrounds.Vaccination StatementWe are committed to
ensuring all our buildings and office locations are the safest in
the world for artists, teams, employees, and fans. Based on recent
encouraging trends in the U.S. and Canada. We highly encourage our
employees to continue to get vaccinate and boosted against
COVID-19. - -Should circumstances change, we may need to reinstate
vaccination requirements, in whole or in part, to safeguard the
health of our employees, guests, performers, athletes, and
partners.EEOOak View Group is committed to equal employment
opportunity. We will not discriminate against employees or
applicants for employment on any legally recognized basis
(protected class) including, but not limited to veteran status,
uniform service member status, race, color, religion, sex, national
origin, age, physical or mental disability, genetic information or
any other protected class under federal, state, or local law.
Keywords: Oak View Group, Rochester , Catering Manager- Mayo Civic Center, Executive , Rochester, Minnesota
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