Restaurant Manager
Company: Dunkin
Location: Elk Mound
Posted on: January 24, 2023
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Job Description:
#PIQYou are applying for work with a franchisee of Dunkin'
Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their
affiliates. Any information you submit will be provided solely to
the franchisee. If hired, the franchisee will be your only
employer. Franchisees are independent business owners who are
solely responsible for their own employees and set their own wage
and benefit programs that can vary among franchisees. Are you a
leader who grows other leaders?If you enjoy working in a
fast-paced, fun-paced environment that is challenging and allows
you to apply your personality and skills in a variety of ways,
becoming a Management Member for a Dunkin' franchisee is a great
career choice. Our team is committed to making our guests' day by
serving them with a great product, a smile, and heck, maybe even a
joke or two. Everyone on our team, from our franchisee to our
managers to our crew members, work together and take pride in doing
a good job. If you are ready to roll up your sleeves and work with
a winning team, then join our dynamic, award-winning franchise!A
General Manager is responsible for providing strong, positive
leadership to his/her team to deliver great and friendly guest
experiences, operational excellence and for helping to build
profitable top line sales. They are responsible for the overall
operation of the restaurant according to Dunkin' Donuts standards,
franchisee standards and in compliance with all applicable
laws.Responsibilities Include:Team Environment - Promote a team
environment by fostering respect, providing coaching and feedback,
recognizing achievements, resolving employee concerns and
communicating effectively. - Hire, train, and develop the right
people and plan staffing levels to meet guest and business needs. -
Continuously learn while passing on knowledge and skills to help
others develop and grow. - Hold themselves and team accountable for
responsibilities and results. Operations Excellence for Guest
Satisfaction - Hold guests as highest priority and role model
exceptional guest service. - Lead by example and promote an
environment where there is a sense of urgency to satisfy guests. -
Ensure Brand standards and systems are executed. - Engage and
empower team to develop solutions that drive business results. -
Complete all required training including ServSafe - certification.
Profitability - Drive sales through effective execution of
restaurant standards and marketing initiatives. - Delegate and lead
processes to control labor costs, food costs, and cash. - Ensure
the safety and security of team and guests through a focus on
preventative maintenance and cleanliness. - Analyze restaurant
environment and business results to identify opportunities and
action plan with their team to set and achieve goals. - Comply with
all restaurant, Brand, and franchisee policies.
Qualifications:Skills - Able to clearly express oneself verbally
and in writing (English) - Math and financial management -
Restaurant, retail, or supervisory experience - At least 18 years
of age (where applicable) - High school diploma (or equivalent)
Required Competencies - Guest Focus - anticipate and understand
guests' needs and exceed their expectations. - Passion for Results
- set compelling targets and deliver on commitments. - Problem
Solving and Decision Making - make good decisions based on
analysis, experience and judgment. - Building Effective Teams - get
the right people in the right places, enabling them to make
decisions and celebrate success as a team. - Conflict Management -
use interpersonal skills to confront tough issues and resolve
disagreements constructively. - Developing Direct Reports and
Others - provide honest feedback to team members, actively coaching
and supporting them to achieve personal and professional
goals.PandoLogic.Keywords:Restaurant Manager, Location:Elk
Mound,WI-54739, PL:559375323
Keywords: Dunkin, Rochester , Restaurant Manager, Executive , Elk Mound, Minnesota
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here to apply!
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