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Food & Beverage Manager

Company: S&K Gaming LLC
Location: Altura
Posted on: August 7, 2022

Job Description:

Job DescriptionSUMMARY:Responsible for managing all Food & Beverage operations under Big Arm and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all F&B orders, staff, and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement. ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Manage Food & Beverage day-to-day operations within budgeted guidelines and to the highest standards to meet financial targets
  • Preserve excellent levels of internal and external customer service
  • Design exceptional menus, purchase goods and continuously make necessary improvements
  • Ensure that all standard operating procedures for revenue and cost control are consistently utilized.
  • Help plan external and internal marketing and sales promotional activities for holiday events and banquet functions.
  • Responsible for the proper accounting and reconciliation of Point of Sale (POS) systems and revenues.
  • Maintains appearance, upkeep and cleanliness of all food and beverage equipment and facilities.
  • Ensure employees adhere to set uniform standards according to policies and procedures.
  • Perform periodic inventory spot checks to ensure assistant and staff is correct on inventory count.
  • Maintain health, hygiene and safety standards in the food and beverage outlets.
  • Ensure cleaning and side work is completed daily.
  • Ensure Food & Beverage personnel documents, corrective action forms, attendance forms etc are up to date and forwarded to the HR department.
  • Assist with the remodeling, refurbishment and other building design enhancements related to the Food & Beverage department.
  • Assist with month-end inventory
  • Identify customers' needs and respond proactively to all their concerns
  • Lead Food & Beverage team by attracting, recruiting, training, and appraising talented personnel
  • Ensure staff is delivering exceptional customer service and maintain high food and service standards.
  • Ensure correct handling procedures to minimize china and glassware breakage and food waste
  • Ensure that specials are understood by servers and are being promoted
  • Ensure that state, federal, tribal, and company regulations are consistently adhered to pertaining to alcoholic beverages and food safety
  • Implement and monitor consistency of food and beverage policies and procedures
  • Monitor purchase and receiving procedures for products and supplies to ensure proper quantity, quality, and price for all purchases
  • Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork
  • Ensure all safety, sanitation, energy management, preventative maintenance and other standards are consistently met
  • Report to management regarding sales results and productivity
  • Develops and implements staff development plans for all employees, help develop skills, motivation, and attitude to grow within the organization
  • Ensures all employees within areas of responsibility receive fair and equitable treatment regarding their respective terms and conditions of employment
  • Understands and monitors all computerized systems utilized by Food & Beverage department
  • Other duties as assigned EDUCATION and/or EXPERIENCE:
    • Bachelor's degree in Business Management, Hospitality Management or related area from a four-year college or university.
    • Five (5) years' experience and/or training; or an equivalent combination of education and upper-level management experience within specific area of responsibility.
    • Preferred minimum three (3) years of upper-level leadership experience in Food & Beverage management CERTIFICATES/LICENSES & REGULATIONS:
      • ServSafe Manager Certification required within three (3) months of hire.
      • SafeServ Certification required.
      • Required to watch Customer Service video annually.
      • Required to watch Sexual Harassment video.
      • This individual will be required to successfully pass a pre-employment drug test and as a condition of employment will be subject to random drug testing.
      • It is always the responsibility of the employee to always have all documents current and valid.Full Time Team Members (32+ hours) will be eligible for employee benefits after 90 days.Include the following:

        • Health
        • Dental
        • Vision
        • Life insurance
        • Short/Long term disability
        • Holidays – 9 observed
        • Paid Time Off
        • 401k with company match
        • Team Member Discounts
        • Tuition Reimbursement
        • Career growth
        • Employee Recognition Program

Keywords: S&K Gaming LLC, Rochester , Food & Beverage Manager, Executive , Altura, Minnesota

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