Optical Center Manager
Company: Walmart
Location: Chatfield
Posted on: April 9, 2021
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Job Description:
Position Summary...What you'll do...Drives sales in the Vision
Center by ensuring effective merchandise presentation, including
accurate and competitive pricing, proper signing and in-stock and
inventory levels; budgeting and forecasting sales; and assessing
economic trends and community needs.
Models, enforces, and provides direction and guidance to Associates
on proper Customer/Member service approaches and techniques to
ensure Customer/Member needs, complaints, and issues are
successfully resolved within Company guidelines and standards.
Oversees the implementation of and participates in community
outreach programs, and encourages Associates to serve as good
members of the community.
Ensures compliance with Company and legal policies, procedures, and
regulations for the Vision Center by analyzing and interpreting
reports; implementing and monitoring asset protection and safety
controls; overseeing safety, operational, and quality assurance
reviews; developing and implementing action plans to improve
performance; providing direction and guidance on executing Company
programs and strategic initiatives; and directing the Vision Center
Associates in ensuring confidentiality of information,
documentation, and assigned records.
Provides supervision and development opportunities for Associates
in the Vision Center by hiring, training, mentoring, assigning
duties, providing recognition, and ensuring diversity
awareness.
Ensures the provision of quality eyewear by consulting with and
educating Members/Customers, selecting products based on
Member/Customer needs, obtaining measurements, verifying
prescriptions, maintaining confidential information, performing
minor frame repair, and maintaining Optical equipment.
Upholds the Company's Open Door Policy by meeting with Associates
and listening to concerns, researching issues, reviewing Company
policies and procedures, and suggesting resolution for Associates.
Coordinates, completes, and oversees job-related activities and
assignments by developing and maintaining relationships with key
stakeholders; supporting plans and initiatives to meet customer and
business needs; identifying and communicating goals and objectives;
building accountability for and measuring progress in achieving
results; identifying and addressing improvement opportunities; and
demonstrating adaptability and promoting continuous learning.
Provides supervision and development opportunities for associates
by hiring and training; mentoring; assigning duties; providing
recognition; and ensuring diversity awareness. Ensures compliance
with company policies and procedures and supports company mission,
values, and standards of ethics and integrity by implementing
related action plans; utilizing and supporting the Open Door
Policy; and providing direction and guidance on applying these in
executing business processes and practices.Minimum
Qualifications...Outlined below are the required minimum
qualifications for this position. If none are listed, there are no
minimum qualifications. Minimum Qualifications: Completion of 2 or
more years of college OR 1 year's retail experience and 1 year's
supervisory experience OR 2 years' general work experience
including 1 year's optical experience.Preferred
Qualifications...Outlined below are the optional preferred
qualifications for this position. If none are listed, there are no
preferred qualifications. Supervising Associates
Keywords: Walmart, Rochester , Optical Center Manager, Executive , Chatfield, Minnesota
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