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Finance Representative - Revenue Cycle

Company: Mayo Clinic
Location: Rochester
Posted on: November 10, 2019

Job Description:

CityRochesterStateMinnesotaTelecommuteNoDepartmentFinancePosition descriptionCollects, reviews, discusses, and documents demographic, insurance, and financial information with patients and payers for Mayo Clinic Arizona, Jacksonville and Rochester Revenue Cycles. Responsible for management and collection of Mayo Clinic Account Receivables through the use of automated systems and revenue cycle processes. Responds to and resolves a variety of account, billing and payment issues from patients and customers. Follows approved guidelines and policies regarding routine patient and payer interactions. Makes independent decisions that require individual and/or team analysis, reasoning, and problem solving. Interprets, applies and communicates Mayo Clinic policies regarding medical and financial aspects of patient care to assure optimal reimbursement for both the patient and Mayo Clinic. This individual must accurately document interactions and interpret interactions documented by others. Must have excellent customer service skills and possess the ability to negotiate payment reimbursement from patients and third party payers, via incoming and outgoing phone calls or face to face interactions.Position may be eligible for and/or required for telework based on business need, from an off-site location, following adequate training period and demonstrated ability to meet required metrics.QualificationsHS Diploma or equivalent, AND A minimum of four years of relevant experience in finance, collections, customer service, insurance and/or health care environment OR a bachelor's degree is required.Additional qualificationsBachelor degree in business or health care field preferred. Qualified candidates must be customer-focused, service-oriented and possess demonstrated skills in teambuilding, communication, decision-making, problem-solving, interaction, coping and versatility. Knowledge of personal computer applications such as Windows, Microsoft Word and Excel, medical terminology, CPT and ICD-9 coding, Order Communication System and patient accounting system is helpful. Candidates possessing multi-linguistic skills and cross-cultural experiences are preferred, fluent in English is a requirement. Keyboarding experience required. NAHAM Certified Healthcare Access Associate (CHAA) certification preferred. Experience as a Financial Representative is preferred.Exemption statusNon-exemptCompensation DetailEducation, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $20.95 per hour.Benefits eligibleYesScheduleFull TimeHours / Pay period80Schedule detailsMonday - Friday7:00 AM - 5:00 PMWeekend scheduleNoneSite descriptionMayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.CategoryAdministration, Business, FinanceCareer profileFinanceJob posting number124744BRRecruiterChristin MileyEqual opportunityAs an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Keywords: Mayo Clinic, Rochester , Finance Representative - Revenue Cycle, Accounting, Auditing , Rochester, Minnesota

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