Project Manager - Surgical Services: Epic Electronic Health Record
Company: Mayo Clinic
Posted on: January 27, 2023
Why Mayo Clinic
Mayo Clinic is the nation's best hospital (U.S. News & World
Report, ) and ranked in more specialties than any other care
provider. We have a vast array of opportunities ranging from
Nursing, Clinical, to Finance, IT, Administrative, Research and
Support Services to name a few. Across all locations, you'll find
career opportunities that support diversity, equity and inclusion.
At Mayo Clinic, we invest in you with opportunities for growth and
development and our benefits and compensation package are highly
competitive. We invite you to be a part of our team where you'll
discover a culture of teamwork, professionalism, mutual respect,
and most importantly, a life-changing career!
Diversity and inclusion are integral to Mayo Clinic's mission to
provide excellent, culturally relevant care in a welcoming
environment to patients from a wide variety of backgrounds. We aim
to diversify our workforce to represent the communities we serve
and continue to create an inclusive work environment where
differences are valued, allowing individuals to achieve and
contribute to their fullest potential. This commitment to diversity
is woven into the fabric of Mayo Clinic - we embrace these values
as we serve our patients, employees, students, suppliers, and
communities. Become part of the legacy that embraces our
differences and enables us to provide the best care to patients
from all over the world.
Mayo Clinic offers a variety of employee benefits. For additional
information please visit Mayo Clinic Benefits . Eligibility may
This position will support Epic Electronic Health Record within
This position will require a combination of telework and onsite
presence. Expectations will be discussed throughout the hiring
The Surgical Services EHR Project Management Office partners
closely with Surgical & Procedural Committee via the MCSEEMA
subcommittee to optimize Mayo's electronic health record instance
of Epic, Plummer Chart. They provide direct support to the
enterprise surgical practice and lead practice-driven projects
working closely with physician and administrative sponsors. They
collaborate with Plummer Chart Operations Team (PCOT) to deliver
The Project Manager (PM) works independently assuming primary
responsibility for planning, directing, coordinating and delivering
project activities through the entire project life cycle (from
initiation to hand off to customer) that are broad in scope. The PM
is responsible to achieve project objectives and completion on
time, on budget, and in conformance to Mayo Clinic project
management methodologies and standards.
The PM may independently lead one or multiple medium to large
projects that have department or site level strategic importance.
Project work has moderate to high risk and risk interdependencies,
may have several interrelationships, and may have moderate to high
costs associated. Responsible for managing established budget,
participates in the creation and tracking of project budgets.
Position requires strict adherence to budget management and
guidelines of both the assigned department and the institution.
Facilitates problem-solving, decision-making and change management,
taking prudent actions to accomplish project objectives under
minimal supervision. Calls upon experience to manage projects, and
is competent in the implementation of project results. Applies
negotiations skills characterized by entrepreneurial thinking. Must
have strong business acumen and ability to work with diverse
functions and build relationships. May require matrix supervision,
and evaluation of staff from other departments, divisions, and
contractors/vendors. May have direct and indirect reports.
Responsible for demonstrating the project focused culture, and
advises other staff regarding PM practices, methods and standards.
Performs additional job functions as detailed by immediate
Use and application of Agile methodologies is important to this
role. May be responsible for monitoring scrum processes and
meetings. May work to increase efficiency, motivate the team, and
advocate for changes to ensure quality and timeliness. Leading
project teams may include the following:
(1) Guide teams on Agile practices and values to implement critical
(2) Assess maturity of the team/organization and coaching to higher
levels, at a sustainable pace
(3) Remove impediments or guiding team to do so; escalating to
management when appropriate
(4) Build a trusting and safe environment where problems can be
raised and resolved
(5) Facilitate work without coercion, assigning, or dictating
(6) Facilitate discussion, decision-making, and conflict
(7) Support and educate Product Owner, especially on creating the
backlog and refining it
- Bachelor's degree with 7 years of experience in Project
Management and business related activities or Master's degree with
4 years of experience in Project Management related activities.
- Project Management Professional (PMP) Certification preferred.
Education preference: project management, business administration,
- Candidates should also include any certifications they have,
which may include but are not necessarily limited to Certified
Product Management, Certified Scrum Master (CSM), Advanced
Certified Scrum Master (A-CSM), PMI Agile Certified Practitioner,
and/or Certified Scrum Professional (CSP).
- Project Management experience supporting the surgical practice
and/or Epic Electronic Environment EHR
- Previous experience managing projects across multiple sites and
- Knowledge of Epic EHR and ERIS/Informatics/Clinical Systems
Education Support Teams
- Knowledge of Mayo Clinic Project Management Life Cycle and
Governance (including the Clarity System)
- Experience in supporting the Surgical Practice in workflow
optimization and EHR change request approval process and
- Experience in managing large teams of direct/indirect staff,
team development, team building, coaching, and consulting.
- Excellent verbal and written communication skills, high level
of emotional intelligence, self-motivated, commitment and strategic
insight, and highly organized.
- Requires skill in effective decision making and consensus
- Reliable and collaborative team player
$82,950.40 - $124,467.20/year. Education, experience and tenure may
be considered along with internal equity when job offers are
Hours / Pay period
Monday-Friday core hours with flexibility to support project needs.
Combination of telework and onsite presence required.
No scheduled weekends, though this position requires flexibility to
support business needs.
Mayo Clinic is located in the heart of downtown Rochester,
Minnesota, a vibrant, friendly city that provides a highly livable
environment for more than 34,000 Mayo staff and students. The city
is consistently ranked among the best places to live in the United
States because of its affordable cost of living, healthy lifestyle,
excellent school systems and exceptionally high quality of
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic
is committed to creating an inclusive environment that values the
diversity of its employees and does not discriminate against any
employee or candidate. Women, minorities, veterans, people from the
LGBTQ communities and people with disabilities are strongly
encouraged to apply to join our teams. Reasonable accommodations to
access job openings or to apply for a job are available.
Keywords: Mayo Clinic, Rochester , Project Manager - Surgical Services: Epic Electronic Health Record, Accounting, Auditing , Rochester, Minnesota
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